Back

John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,557 Reviews

1,557 Reviews of John Thornton Chevrolet - Service Center

Sort by
October 19, 2020

I called to schedule an appointment for oil change, and was told they had a cancellation for the day. I was very impressed with the response I received upon arrival and no problem working me in. Was a litt More

by THEMCGAUGHEYS
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Passmore
October 19, 2020

Great work and timely. Everyone is very professional and makes you feel welcome. Service Tech always go over work done and advise if anything else required. More

by DGLIDDEN122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Tim was very helpful! And was knowledgeable! As well as friendly! Thanks Tim!! In the near future I look forward to partnering up with one of the Amazing staff at John Thornton! More

by PRETTY-EYES01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

Friendly. Kept their word. Professional. Excellent workmanship. Richey was available, took us in. Agreed to also have my routine oil changed during the body shop work. More

by TLR120657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richey in Body Shop
October 14, 2020

As always prompt, courteous and professional and I wouldn’t have it any other way . I truly enjoy being treated like family by you all. Keep up the great work More

by aishaljames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

Very pleased with the service I received from JT Chevrolet. First class advisor and timely return of my car. Will continue to use this dealership. Thanks again. More

by sburris62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

Great experience! Matthew was very professional and explained my service needs in detail. This was my first visit to Thornton Chevrolet but it won't be my last. More

by KDMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
October 12, 2020

Fast, friendly, service, Reginald Widener is my service coordinator, he always is on top of his game, keeps me informed, and includes information that I need. Of course other people there are very kind an More

by Sam.joni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
October 09, 2020

Horrible customer service skills and experience they did not rotate my tires nor did they top off my fluids and they over charged me for air filters engine and cabin air filters More

by anthonywarren701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Black guy at the end
October 09, 2020

They diagnosed and fixed my problem with no hassle. Service was great! I also received a free CarFax report after a previouw service. I highly recommend this dealer. More

by BROWND2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
...
88
...