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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,555 Reviews

1,555 Reviews of John Thornton Chevrolet - Service Center

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September 23, 2020

Did everything they were supposed to even topped off the fluids this time and put air in my tires Pleased with time frame that service was completed. More

by cathypettit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Strickland
September 22, 2020

My service was great and kept me informed with my vehicle. Highly recommend this dealership for any of your service needs. Great experience and great service More

by trice.terrance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
September 18, 2020

Waited two hours to get my oil changed very unhappy not sure if I will return probley will find another dealership To take my car to More

by moulderpatricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not see a manager, Matthew Strickland
September 18, 2020

My car was serviced at the schedule time and it completed in a reasonable amount of time. The facility was clean and met the standard for COVID-19 safety More

by auntieann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
September 17, 2020

Gave back my truck with faulty brakes. This is after I had my tires replaced at a Goodyear tire store and the mechanic who drove my truck and replaced the tires checked and told me that my brakes where no More

by edrichjr50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew Strickland
September 17, 2020

Matt was great and very responsive . He helped me with all my questions and and a great attitude. Was able to get my car finished in one day ! More

by CHLOEJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
September 17, 2020

Staff was very polite. Service was fast. Very pleased with work. Truck interior was protected with plastic steering wheel cover, plastic cover on seat and floor mat. More

by lithia1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

I brought my vehicle in at the scheduled time and picked up in the time that I was told that it would be ready. Satisfied More

by bennett3615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Experience was satisfactory. The recommended parts to be replaced were pricey but the recommendation was welcomed. The waiting area was accommodating and reflected recent concerns about preventing the sprea More

by STEVENCLABORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the young man's name....
September 16, 2020

We've been customer of Thornton Chevrolet (Sales and Services) going on 20 years. There is a reason why we have not patronized another Dealership in Metro Atlanta. We have always received professional, More

by ATTYSKITTLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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