John Thornton Chevrolet - Service Center

Great service very accommodating. I was mistaken about my appointment but they were able to fit me and perform the service in a timely fashion. my appointment but they were able to fit me and perform the service in a timely fashion. More

Did everything they were supposed to even topped off the fluids this time and put air in my tires Pleased with time frame that service was completed. fluids this time and put air in my tires Pleased with time frame that service was completed. More

My service was great and kept me informed with my vehicle. Highly recommend this dealership for any of your service needs. Great experience and great service vehicle. Highly recommend this dealership for any of your service needs. Great experience and great service More

Waited two hours to get my oil changed very unhappy not sure if I will return probley will find another dealership To take my car to sure if I will return probley will find another dealership To take my car to More

My car was serviced at the schedule time and it completed in a reasonable amount of time. The facility was clean and met the standard for COVID-19 safety in a reasonable amount of time. The facility was clean and met the standard for COVID-19 safety More

Matt was great and very responsive . He helped me with all my questions and and a great attitude. Was able to get my car finished in one day ! all my questions and and a great attitude. Was able to get my car finished in one day ! More

Staff was very polite. Service was fast. Very pleased with work. Truck interior was protected with plastic steering wheel cover, plastic cover on seat and floor mat. with work. Truck interior was protected with plastic steering wheel cover, plastic cover on seat and floor mat. More

Gave back my truck with faulty brakes. This is after I had my tires replaced at a Goodyear tire store and the mechanic who drove my truck and replaced the tires checked and told me that my brakes where no had my tires replaced at a Goodyear tire store and the mechanic who drove my truck and replaced the tires checked and told me that my brakes where not getting correct pressure. I had a recall scheduled at Thornton Chevrolet and requested a service inspection. The mechanic drove my truck did the break recall and the inspection and came back saying my truck was fine. Now I know I didn't ask for a breaks inspection but after calling in to the dealership and asking why didn't they didnt say anything about my breaks not having any pressure, she said that I didn't pay for that service, "information ". I'm disappointed that in order to get that information from the company that wishes me to be a repeating customer I basically would have to pay for it, when a tire mechanic told me for free. This let a bad taste in my mouth. BREAKS! To me thats like a bartender giving keys to somebody he knows is over his or her limit. I cant believe that GM is that hard up for money. More

I brought my vehicle in at the scheduled time and picked up in the time that I was told that it would be ready. Satisfied up in the time that I was told that it would be ready. Satisfied More

Experience was satisfactory. The recommended parts to be replaced were pricey but the recommendation was welcomed. The waiting area was accommodating and reflected recent concerns about preventing the sprea replaced were pricey but the recommendation was welcomed. The waiting area was accommodating and reflected recent concerns about preventing the spread of the virus. More