Back

John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,536 Reviews

1,536 Reviews of John Thornton Chevrolet - Service Center

Sort by
September 05, 2020

Great customer service. Jan at the front desk was really nice! They kept me informed about the status of my vehicle. The work on my car was exceptional More

by awiggins89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Seems like everyone knew what they were doing. Very clean facility clean rest rooms floors and windows. I have a corevette grand sport and they did a good job fixing it More

by VINCION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
September 03, 2020

Awesome service, everyone there is A Patterin of Awesomeness, every time I come. Super awesome service, thoroughly explains the issues with your vehicle. What time the part or parts will be there to More

by travis.cooper71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna is awesome, Mike Cuquejo
September 03, 2020

I have always trusted John Thornton Chevrolet. My experience with JTC is great! A little disappointed that JTC does not use aftermarket parts, but it's okay, everything works out in the end. Thank More

by WHITEDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wanda is very nice and knowledgeable. Thank you.
September 03, 2020

You guys are amazing!!!!! I really do enjoy your services. I've been with Chevy for years. Don't want to go anywhere else. I just don't. More

by QUE22.06TP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Conyers, Matthew Strickland
September 03, 2020

I bring my truck to John THORTON for service and for many repairs including a transmission replacement. Great, fast, and quality service. The staff there are friendly and professional! More

by kevinh.wrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly King, Reginald Widener, Matt Conyers, Matthew Strickland, Mike Cuquejo
September 02, 2020

I have always had great service at John Thornton Chevrolet.The service techs are alway so helpful and professional. My repairs are always done in a timely manner. More

by portiabledsoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly King
September 02, 2020

Awesome service across the board. I will be coming back for all of my service needs I will be recommending my friends and family to your location. More

by KAL4236S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Passmore
September 02, 2020

Took a week to schedule an oil change and when I got there on time there were 3 customers ahead of me. Not satisfactory in my opinion More

by joelwills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Cuquejo
September 01, 2020

I do not understand that when I have an appointment I still had to wait at the dealership four hours on my vehicle,very disappointed. Also my rotors where resurfaced at 9000 miles. In my opinion they sho More

by ltdick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Cuquejo
Sep 01, 2020 -

John Thornton Chevrolet responded

Thanks for letting us know of this. I will check with our service manager to check the process..

...
91
...