John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,536 Reviews of John Thornton Chevrolet - Service Center
Overall: Awesome Customer Service: Awesome They did a Overall: Awesome Customer Service: Awesome They did a really good job on my vehicle and answered any questions I had. I will be visiting again Overall: Awesome Customer Service: Awesome They did a really good job on my vehicle and answered any questions I had. I will be visiting again More
Professional from the minute I pulled in to the moment I left. Kept to the time schedule and made smart recommendations for services to be done while I was there. An excellent value of service and price z left. Kept to the time schedule and made smart recommendations for services to be done while I was there. An excellent value of service and price z More
Did horrible repairs to my vehicle that was damaged in a accident. When i went to go pick it up it Still had chipped paint, dents, parts not replaced that were damaged still. I Had to leave my car there aga accident. When i went to go pick it up it Still had chipped paint, dents, parts not replaced that were damaged still. I Had to leave my car there again after almost a month. Keep in mind i bought my car two months ago, so the parts need to look new. The man working with me on my car has the audacity to say “well i knew you wouldn’t be happy with it”. Well no I’m not happy. If you would of done your job correctly then we wouldn’t have this problem. They should not let vehicles go out looking like that when they’re getting paid $4,500. I took pictures of how bad the paint ran, the missing paint, dents, and damaged plastic and underneath my front fender that was not replaced. i will not be back to John Thornton Chevy. I will tell everyone i know not to go there. it was my first time there and it will be my last. More
Service was great. No complaints, thanks to Matt who helped me get my vehicles what they needed. He was very friendly and answered all my question accordingly. helped me get my vehicles what they needed. He was very friendly and answered all my question accordingly. More
Fantastic Service Bryon Steinke and Thornton are top shelf. Bryon always explains everything and communicates well, he is genuinely glad to see you. It is a pleasant Bryon Steinke and Thornton are top shelf. Bryon always explains everything and communicates well, he is genuinely glad to see you. It is a pleasant experience. More
Reggie W in service was a great help in making sure everything went as smooth as possible. He took great care of me in dealing with the extended warranty company. Donna also made sure that my loaner ve everything went as smooth as possible. He took great care of me in dealing with the extended warranty company. Donna also made sure that my loaner vehicle was taken care of. More
Dealership was responsive and receptive. Immediate service available. However, prices were very high and no discounts offered at any time on any of the service including military service available. However, prices were very high and no discounts offered at any time on any of the service including military More
John thornton Chevrolet has excellent service! I really enjoyed going to this dealership. They made sure that they took care of all of my needs and made sure it was done right. enjoyed going to this dealership. They made sure that they took care of all of my needs and made sure it was done right. More
John Thornton always has good service. I don't really live near this location but will go out of my way to get service here. Other Chevy dealerships in the Atlanta area cannot compare!! live near this location but will go out of my way to get service here. Other Chevy dealerships in the Atlanta area cannot compare!! More