John Thornton Chevrolet - Service Center

The staff was very kind and helpful! They made me feel welcome from the start. The service went smoothly. I will definitely be coming back. welcome from the start. The service went smoothly. I will definitely be coming back. More

The service representatives are courteous and nice. The seem to be attentive to the customers needs. Very helpful. Provided all information needed to contact the manufacturer regarding my issues. seem to be attentive to the customers needs. Very helpful. Provided all information needed to contact the manufacturer regarding my issues. More

Great Service I was in and out after my appointment and the service technician was very informative. The technician went beyond what my appointment was scheduled f I was in and out after my appointment and the service technician was very informative. The technician went beyond what my appointment was scheduled for. More

Everybody in your service department is great. Jarrod was very informative. I don’t have a Lotta good things to say about Goodyear tires. My truck only had 30,000 miles on it and both the front tires were de very informative. I don’t have a Lotta good things to say about Goodyear tires. My truck only had 30,000 miles on it and both the front tires were deemed to be bad. This was not covered under the warranty and I was given the option to get good year again. Why would I get Goodyear tires again More

Fair Could improve customer service Matthew was awesome and so was Kurt the Service Manager but the first guy I went to Did not have good customer service at all Matthew was awesome and so was Kurt the Service Manager but the first guy I went to Did not have good customer service at all More

It took too long for an oil change. I don't like that staff isn't required to wear a mask. I had bad service after I purchased the vehicle. Also, I should have had 2 free oil changes when purchased the v staff isn't required to wear a mask. I had bad service after I purchased the vehicle. Also, I should have had 2 free oil changes when purchased the vehicle, but per the service it was only 1. More

Service Talking with the rep..was easy. He told me the problems and listened to my concerns. He then called me when service was completed. Every thing went q Talking with the rep..was easy. He told me the problems and listened to my concerns. He then called me when service was completed. Every thing went quickly. More

Thornton Chevrolet is always awesome and my go to dealership but GM took a month to find the injectors to fix my truck. I found that to be a long time. I hope the world gets back to normal soon. dealership but GM took a month to find the injectors to fix my truck. I found that to be a long time. I hope the world gets back to normal soon. More

Skilled and friendly staff. They pay attention to details. I trust these professionals to care for my vehicle. I find it easy to communicate my concerns with them. They listen and take appropriate ac details. I trust these professionals to care for my vehicle. I find it easy to communicate my concerns with them. They listen and take appropriate action. More

Great Service was provided by JR via phone and during the appointment. Very knowledgeable of car mechanics. Was able to fix my tire sensor issue in minutes. Also my jammed truck was resolved as well.! appointment. Very knowledgeable of car mechanics. Was able to fix my tire sensor issue in minutes. Also my jammed truck was resolved as well.! More