John's Route 13 Auto Sales

Friendly and Very Helpful Steven Seidner was my sales and was very helpful with everything. He was able to answer my questions and also point in the right direction for other i Steven Seidner was my sales and was very helpful with everything. He was able to answer my questions and also point in the right direction for other issue. I told him what I was looking for and was able to get the car that I wanted. In fact everyone at the dealership was very helpful and getting me what I was looking for... Let them know what your looking for and what your can afford, type of car and by that day, you should have the car your looking for.... More

Awesome Carlos "the Spanish guy" and fellow auto salers really got me an awesome car. There customer service was great. They didn't sugar coat, they told me h Carlos "the Spanish guy" and fellow auto salers really got me an awesome car. There customer service was great. They didn't sugar coat, they told me he would get me driving and did! Thank you johns rt 13!!! More

Friendly kind and helpful Steven Seidner treated my daughter and me well. He helped us find a vehicle within my price point and was patient as we drove and discussed our option Steven Seidner treated my daughter and me well. He helped us find a vehicle within my price point and was patient as we drove and discussed our options. He helped make the experience less stressful. He seems like a genuinely nice person. No pressure to buy immediately or to buy at all. Very good overall experience. More

Excellent Customer Service John's Route 13 is a very customer friendly place! All of their sales representatives are extremely helpful and very warm and welcoming! I purchased John's Route 13 is a very customer friendly place! All of their sales representatives are extremely helpful and very warm and welcoming! I purchased a car from there that ended up not being exactly what I was looking for. 3 weeks after purchasing a 2014 Yukon my Fiancé and I contacted John and spoke to him about trading our Yukon in for something that better suited our family. John did everything he could to find us the PERFECT match for our family and allowed us to switch vehicles with no questions asked. I highly recommend John's Route 13 Auto Sales be the place to go to purchase your next vehicle!!!! More

Our sales Rep Craig was awesome very informative and patient I'm very pleased with my purchase of my 2011 Jeep from this dealership. Our Sales Rep Craig was awesome and for yourinformative.Thank you I'm very pleased with my purchase of my 2011 Jeep from this dealership. Our Sales Rep Craig was awesome and for yourinformative.Thank you More

Great service. Carlos was such a big help to my husband and I on Saturday. We went to purchase our first car. I only had limited funds and carlos took the time to he Carlos was such a big help to my husband and I on Saturday. We went to purchase our first car. I only had limited funds and carlos took the time to help finance my new baby. He has excellent customer service skills. If it wasnt for him i dont think i would of drove off wit a car! Thank you carlos More

Awesome experience Great place. They work with you to get approved! I had no credit but John worked with me to get approved! Needed a car very quickly and they helped me Great place. They work with you to get approved! I had no credit but John worked with me to get approved! Needed a car very quickly and they helped me out. I recommend everyone here! More

RUN FOR THE BORDER ONLY HAD CAR FOR 2 MONTHS, AND IN THAT TIME, CAR NEEDED 2 REPAIRS. THE CAR IS CURRENTLY IN THE SHOP NOW, GETTING An ALTERNATOR, THEY WILL SELL YOU AN ONLY HAD CAR FOR 2 MONTHS, AND IN THAT TIME, CAR NEEDED 2 REPAIRS. THE CAR IS CURRENTLY IN THE SHOP NOW, GETTING An ALTERNATOR, THEY WILL SELL YOU ANYTHING WITHOUT EVEN INSPECTED IT. I WOULDN'T RECOMMEND THIS DEALERSHIP TO A SKUNK. More

Horrible BUYER BEWARE!!!! By far the WORST experience at a dealership EVER. If you want to waste your time and money, all while being disrespected and called s BUYER BEWARE!!!! By far the WORST experience at a dealership EVER. If you want to waste your time and money, all while being disrespected and called stupid by the owner, John, then head right over. Got a car from this place and heard a ticking noise from the engine. The car ended up being a lemon. I understand the business, I do, but to try to cheat innocent hardworking people out of their hard earned money is despicable to say the least. Took the car back the very next business day first thing in the morning. We were told no one but John (the owner) could help us. We waited 2 hours. He refused to help us, was completely rude and kept pushing overpriced, poorly maintained cars on us. Not to mention he refused to give us back our $2,700 deposit for a car with a FAULTY ENGINE. Which he LIED about we brought it to a reliable mechanic who confirmed. Ended up buying an older vehicle cash because I had no choice and LOST money. Also, they kept running out information with the banks to try and get us a "good deal" WITHOUT our permission after we repeatedly said we wanted nothing more to do with them. I was too exhausted from being scammed to try to argue about that too. More