
Johnny Londoff Chevrolet Inc
Florissant, MO
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Scam artist This place is a joke. Johnny londoff himself called and said he would help me to fix their mistake from 3 yrs ago and personally help us. I did not This place is a joke. Johnny londoff himself called and said he would help me to fix their mistake from 3 yrs ago and personally help us. I did not see him once. I was given the run around for 2 wks with so many different people and being told so many different things. Offered one thing they changed it offered another they change it and kept doing it. I called to let him know I was tired of getting the run around what is going on. He processed to tell me they are not willing to help that his son told him they have done all they can do and not willing to loose any money because these trucks are selling like wild fire. And there is nothing more I can do. What got me in this situation is when we bought our car there 3 yrs ago the sales guy which by the way they had arrested forged our documents. He put our loan for 78 months not 60. Told us he gave us the wrong paper work and mailed different ones. Lie after lie this place is a joke stay far away from it there are too many places to buy from to risk being taken advantage of like we were. More
Poor Service Department I brought my 2015 Silverado in for a simple oil change. There was not a friendly or helpful person in the service department. My truck left the shop w I brought my 2015 Silverado in for a simple oil change. There was not a friendly or helpful person in the service department. My truck left the shop with a scratch on the hood of the truck and there was oil everywhere underneath the hood as well as oil down the side of the truck. Called three times and was put to voicemail each time. The worst customer service I've ever experienced! More
James Jean was my salesman. this young man was my salesman and he was great.after driving two cars that I really liked the next day he came out with the prettiest car I had ever this young man was my salesman and he was great.after driving two cars that I really liked the next day he came out with the prettiest car I had ever seen. after I drove it I fell in love with it and I left there in it and came back the next day and I bought it. James Jean is the one. Ask for him. More
LONG TIME CUSTOMER Over the years I have purchased several vehicles from Johnny Londoff Chevrolet. We have never been disappointed with the service received from purcha Over the years I have purchased several vehicles from Johnny Londoff Chevrolet. We have never been disappointed with the service received from purchase through service to trading in when we are ready for another. Derek Metcalf/ Chip Unterburg is no exception to Londoff history of well trained, attentive and knowledgeable team members. Chip and Derek were great to work with and make buying a car a pleasant experience More
Worst Experience! I had a 9:30 oil change appointment left & came back at 12 waited til 230 my car still hadn't been looked at 5 hrs was long enough I told them I had t I had a 9:30 oil change appointment left & came back at 12 waited til 230 my car still hadn't been looked at 5 hrs was long enough I told them I had to go. They pulled my car up front, told me its running, the keys are inside. There was no apology, explanation, offer to reschedule NOTHING!!!! I'll never go back and will blog this horrible customer service experience. More
ARE YOU KIDDING ME?!! Best car buying experience EVER!! I have purchased many vehicles over the years, but never have I had such a smooth and seamless experience as I did Best car buying experience EVER!! I have purchased many vehicles over the years, but never have I had such a smooth and seamless experience as I did at Johnny Londoff Chevrolet. Steve McNorton went out of his way to ensure my wife and I had all of our concerns addressed and needs met. THANK YOU!! We will be back!!! More
This dealerdship was a nightmre. No one every returns calls, never fixed my problems. Once they get the sale forget them ever taking care of any problems. Not only did they NOT fix No one every returns calls, never fixed my problems. Once they get the sale forget them ever taking care of any problems. Not only did they NOT fix the problems on my car but no one would every return my call to take care of the problems. Lost count of how may times I was passed on to someone else to take care of the problem & then never got a call back. Easily had 15 calls or so that were never returned. No one returns your calls to take care of your problems from the sales person, to the customer service manager, to the service dept & also the owner, Mr. Londoff. Left 2 voice mails for Mr. Londoff, which were not returned, but finally got ahold of him via email. Said that he promised to take care of the problems with the vehicle I purchased from them. Took the car in again and items were still not fixed. Not only were the items not fixed, but I got my car back absolutely filthy (looks like it sat outside all week), the low tire pressure light was on & my heated seat on he drivers side no longer worked. Contacted them immediately (including contacting Mr. Londoff) and never did get an apology or even an acknowledgement. HORRIBLE dealership to work with. I tell EVERYONE I see to never purchase a car from them. More
The reason why I am so completely disappointed with Londoff is a long one - in short it is my experience that as soon as they deal is done and you drive off the lot then you are completely forgotten. Londoff is a long one - in short it is my experience that as soon as they deal is done and you drive off the lot then you are completely forgotten. sure you get good service when they are making a sale but when the sale is done do not expect this dealership to continue to care. I even contacted them directly with my problem/concern and was ignored by multiple people. no calls back. I have never been so disappointed in a dealership. More
This is the place to go if you are in the market for a new or used car. They treated me like a person and not just business. They assisted me in finding a car I could afford and that I love and am proud new or used car. They treated me like a person and not just business. They assisted me in finding a car I could afford and that I love and am proud to drive! The whole process was painless and I felt very comfortable and not pressured at all. I'm glad I decided to stop by Johnny Londoff Chevrolet! More
Let me start with saying that I am a 25 year old woman. (A prime candidate for being completely duped when purchasing a used vehicle.) I started my search for a 2011 Kia soul and went to several dealers te (A prime candidate for being completely duped when purchasing a used vehicle.) I started my search for a 2011 Kia soul and went to several dealers test driving and serious about making a purchase. After a series of awful experiences, a friend referred me to mr. Londoff and his team... I wish I would have come here first! As this is a Chevy dealer, they usually do not have kia souls on their lot... I told them what I was looking for and my price range, within a week they had two different souls for me to look at! The entire staff was friendly and accommodating to say the least! They went above and beyond to help me find MY car and made me feel completely at ease during my first "big girl" car purchase... They really do make car shopping fun! Which is exactly as it should be! More