
Johnson City Honda
Johnson City, TN
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All the folks that I dealt with during my purchase on a 2020 CRV were very professional. No pressure, which I appreciated. They were able to get me out the door in less than two hours. 2020 CRV were very professional. No pressure, which I appreciated. They were able to get me out the door in less than two hours. More
My experience at Johnson City Honda I went in for an oil change and came out with a BRAND NEW CAR! My interaction with all personnel was great. I have always used Johnson City Honda, I went in for an oil change and came out with a BRAND NEW CAR! My interaction with all personnel was great. I have always used Johnson City Honda, and have been happy with sales personnel and service personnel. Excellent service. I certainly would recommend them to anyone looking to purchase a vehicle. They'll work with you to get the best experience. janet More
The first salesman grabbed me in the parking lot and talked to me for awhile. After we got back from a test drive he said Sorry he had to leave to go help someone else. So, another man came over and st talked to me for awhile. After we got back from a test drive he said Sorry he had to leave to go help someone else. So, another man came over and started over with us. The car was the one I wanted but we had another one to go look at at another location. After testing the second car, we thought it over and decided on the Johnson City Honda car. I called to ask to speak with Joe and the lady who answered the phone , Kim, asked several questions about who I was and what I wanted. I finally was able to get through and made my way back to the dealership. So we went through the customary hour of waiting to get to Finance and complete the transaction. I also noted several people including me go by the ice cream machine which was not working and throw away a cup of goop, so there’s an opportunity for improvement. However, from there the experience went up: we are very happy with the car and the Finance transaction went smooth and we were able to leave with the car that night. I would give the dealership experience a 3.5 and the finance guy and the car a 5. I would also mention that it was confusing having contacts in both the internet department and sales department: the relationship between these groups was not clear. More
No Hassle Purchase We came to Johnson City Honda from North Carolina because they had the exact car we were looking for. We really did not think we would buy the car fr We came to Johnson City Honda from North Carolina because they had the exact car we were looking for. We really did not think we would buy the car from them as we had several other locations up and down the east coast where we had found this 2017 Accord Hybrid Touring model and wanted to look at those before we made our decision. The car was in perfect shape, Honda certified and was the color we really wanted. One of our biggest problems the day we came to see the car was we had limited time we could spend with the dealer. To our surprise, they had us on the road in our new car in just over an hour. This was the best customer service we have ever had and the easiest car deal we've ever experienced. We would absolutely recommend you start your search for your car here at Johnson City Honda. More
Best Honda Dealer in the Area My first experience with the service department was several years ago while traveling through the area. My check engine light came on and I still hav My first experience with the service department was several years ago while traveling through the area. My check engine light came on and I still have a 10 hour drive to get home. They got me right in and checked to see what the problem was. They ensured it was ok to drive home and didn't charge for the service. That showed me that when I finally moved to the area they would be my dealer of choice. I think I have worked with everyone in the service department and all have been knowledgeable and friendly. More
Great customer service, quick service, professional and knowledgeable staff, as always! Definitely recommend for service of your Honda as well as purchasing your next Honda. knowledgeable staff, as always! Definitely recommend for service of your Honda as well as purchasing your next Honda. More
Safty recall Craig got it in and done in top time. Friendly and knowledgeable staff and always ready to serve. Craig and Will took the time to answer a few questio Craig got it in and done in top time. Friendly and knowledgeable staff and always ready to serve. Craig and Will took the time to answer a few questions I had and helped me understand some of the controls I was having trouble with. More
Easy to Work With I made things difficult because I did not get the car I originally wanted, so they were willing for me to return that car and get the one I really wan I made things difficult because I did not get the car I originally wanted, so they were willing for me to return that car and get the one I really wanted. More
Service I had scheduled a service visit for an oil change. On my way to the dealership, I received a call saying that my vehicle had a recall for a third row I had scheduled a service visit for an oil change. On my way to the dealership, I received a call saying that my vehicle had a recall for a third row switch. They were able to take care of the recall during the scheduled oil change and I didn't have to make another appointment. More