
Johnson City Honda
Johnson City, TN
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Precise, timely fashion, no surprise fees. Mr. Craig Wright is our service advisor and we can't say enough great things about him; In addition, we're grateful to the mechanic for all the great Mr. Craig Wright is our service advisor and we can't say enough great things about him; In addition, we're grateful to the mechanic for all the great work he did on our 16year CRV. More
Always efficient, knowledgeable, and friendly service.This was a 30,000 mile / level 2 service and Lisa made sure to check my record so as not to duplicate service I had already done at 22,000 mi service.This was a 30,000 mile / level 2 service and Lisa made sure to check my record so as not to duplicate service I had already done at 22,000 miles. And I always appreciate that my car is sparkling clean at the end of my visit. More
Oil Change The staff was incredibly nice and welcoming. They will for sure maintain my business there. They made me feel welcomed and important. Carlos was very The staff was incredibly nice and welcoming. They will for sure maintain my business there. They made me feel welcomed and important. Carlos was very helpful when I arrived to ensure I received the services I needed. I currently drive a BMW, but I am considering switching, and this will be the first place I look for a new vehicle. Awesome staff! More
Welcomed into the shop and was explained everything that was being done and the estimated time it would take. They had everything done promptly. Great service was being done and the estimated time it would take. They had everything done promptly. Great service More
They were very friendly and helpful. The salesman took plenty of time to show us all the features and technology of the car. It was a vey positive experience. plenty of time to show us all the features and technology of the car. It was a vey positive experience. More
Great Experience I had a great experience and Craig Wright was excellent! He went out of way to explain things and when I told him I needed to hit the road within an I had a great experience and Craig Wright was excellent! He went out of way to explain things and when I told him I needed to hit the road within an hour and fifteen minutes, he saw to it that my service was finished in an hour and that was with a couple of “add ons” to my service visit. Excellent experience! More
As always, the service visit for my 2017 Honda Accord was conducted with the usual efficiency and excellence. Craig , the service rep, answered all my questions with his usual patience and good humor. conducted with the usual efficiency and excellence. Craig , the service rep, answered all my questions with his usual patience and good humor. More
Needed to replace battery JC Honda was exceptionally responsive to my urgent need to replace the battery in my Honda Pilot. I called Service about 8:00 AM, and the service pers JC Honda was exceptionally responsive to my urgent need to replace the battery in my Honda Pilot. I called Service about 8:00 AM, and the service person scheduled me for 2:45 that afternoon. I went early not knowing for sure if it would even crank again if I had to turn off the ignition. It was raining when I got there and Lisa Carey was super nice in getting me set up early for the replacement. I'm handicapped and she made sure my Pilot was parked close to the service entrance to save me from getting wet in the rain. Exceptional service! Thank you, JC Honda! GEO More
First Time Honda Owner I hate trading cars but Sean Behne made it a pleasant experience. All the people I met at the dealership were very friendly and helpful. Still learnin I hate trading cars but Sean Behne made it a pleasant experience. All the people I met at the dealership were very friendly and helpful. Still learning my Civic but I love it. More