Johnson City Honda

Terrible Service, Repeated Failure of Diagnosis/Correction. My 2016 Honda CR-V was taken to Service Dpt. many times for the same problem: Car dies suddenly on the road driving and also from standing-still parke My 2016 Honda CR-V was taken to Service Dpt. many times for the same problem: Car dies suddenly on the road driving and also from standing-still parked position. I took the SUV to service department many times, when they failed to find anything wrong with battery and entire electric system. Yet, the same problem kept on occurring! Finally, I gave up and traded the SUV in for a 2019 SUV. More

Great people to deal with! My wife and I went to Johnson City Honda looking for a new Honda Pilot after we had been to one of the other dealerships in the Tri-Cites area. Where My wife and I went to Johnson City Honda looking for a new Honda Pilot after we had been to one of the other dealerships in the Tri-Cites area. Where we were treated somewhat rudely by one of the sales managers while negotiating the price of a Pilot.. That is when we decided to go over to JC Honda where we were met Justin Marshall in the parking lot as soon as we arrived and was taken to look at the Pilots they had in stock and he was externally friendly and very knowledgeable of all the vehicles and showed us one that we really liked after going on a road test, we cam back and started working on a price for the Pilot he was very helpful in negotiating a price that we both could agree on. After the paperwork was completed he went over the car and explained how to use the electronics and operation of the controls to help us get the most out of the car. He also gave us his card and told us if we had any questions about the car we could call him anytime. We would highly recommend John City Honda and the very helpful and friendly staff if you are looking for a Honda. Alan and Debbie Sivert More

Great Service I just finished my search for a new CR-V and everyone I had contact with at JC Honda was great! In particular I want to thank Tylynn Kilgore. I did my I just finished my search for a new CR-V and everyone I had contact with at JC Honda was great! In particular I want to thank Tylynn Kilgore. I did my car shopping over the internet and Tylynn could not have been more helpful and attentive to making the shopping experience the best one possible. She and everyone else at JC Honda really worked hard to get me the best offer possible and I could not ask for better customer service. More

Excellent They sold us a car at a fair price and very quickly without any hassles. Kevin Rice provided excellent service and follow-up and the dealership accomm They sold us a car at a fair price and very quickly without any hassles. Kevin Rice provided excellent service and follow-up and the dealership accommodated our needs. More

Getting a great deal made easy JCHonda was extremely competitive & accomodating. I was negotiating with several dealerships simultaneously. JCHonda made the best offer & actually th JCHonda was extremely competitive & accomodating. I was negotiating with several dealerships simultaneously. JCHonda made the best offer & actually threw in some extras even after we'd reached sgreement. When we went to the dealership to pick up our vehicle, they were well prepared and very competent & professional. We completed all the paperwork in a very expeditious manner. We have been very pleased withe our vehicle & the whole experience. More

Car search Excellent attention to needs, wants, concerns as well as comfort during process. Spent plenty of time explaining all the features of the vehicle and v Excellent attention to needs, wants, concerns as well as comfort during process. Spent plenty of time explaining all the features of the vehicle and very courteous during test drive. More

Dishonest Service Department! In Augest 2018 I took my Honda CRV to Johnson City Honda for an oil change. Before the oil was changed the service man came out and showed me a digra In Augest 2018 I took my Honda CRV to Johnson City Honda for an oil change. Before the oil was changed the service man came out and showed me a digram and told me my car was out of alinment and the brake pads had 6mm left on all 4 wheels. So I had them do the aliment and oil change. After the alinment the car would shimmy at times going down the road so I took it to another Honda dealer. The second dealer checked the alinment and found that my car was still out of alinment and corrected the problem. Also the second company checked the break pads and found them to have 7mm of pad life left on the front and 8mm of pad life left on the back. So Johnson City Honda will not be doing anymore work on my car since they are dishonest and do shotty work causing me to have to have another alinment to correct their mess. More

Awesome Experience Was a very pleasant experience and the staff were helpful and knowledgeable. Would buy again from and definitely recommend this dealership to my famil Was a very pleasant experience and the staff were helpful and knowledgeable. Would buy again from and definitely recommend this dealership to my family and friends. More

Very professional Our salesman and all the personnel in the Dealership were very professional and courteous. I must say that this car buying experience was the best we Our salesman and all the personnel in the Dealership were very professional and courteous. I must say that this car buying experience was the best we've had in over 20 years. I would definitely consider buying another car from Johnson City Honda. More

Super I was from out of town and needed a service in my 2018 Honda Fit. Found the Honda dealer in Johnson City TN, they have a Great service department , I I was from out of town and needed a service in my 2018 Honda Fit. Found the Honda dealer in Johnson City TN, they have a Great service department , I couldn’t believe how fast and friendly. More