Johnson City Toyota
Johnson City, TN
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Toyota's Mission Statement: "To attract and attain customers with high-valued products and services and the most satisfying ownership experience in America." - I read this on Toyota's website. The customers with high-valued products and services and the most satisfying ownership experience in America." - I read this on Toyota's website. The guy who checked me in, lied about the depth of my tire tread in an effort to sell me over $900 in unnecessary tires. This has happened twice now. I purchase my cabing air filters and air filter under the hood from Autozone and I watched them install it. Less than 2 weeks out, I go in to Johnson City Toyota and I'm told I need new filters because mine are dirty. This happened 3 different times! Thats a total of 5 seperate occasions where I was lied to. If they lie to me, I'm curious how many other customers they have lied to. Explain to me how this aligns with your company's mission statement? It's so hard to find integrity in people. My family has purchased 4 vehicles from Johnson City, Toyota. We are obviously repeat customers who deserve to be treated with respect. I will be seeking alternatives for my vehicle maintenance. If you have your vehicle serviced at this location, you might want to consider a second opinion somewhere else. More
I would absolutely recommend Johnson City Toyota. Brandon was an amazing salesman. He went above and beyond to help me get the car I wanted. He did a complete walkaround and sent me a video before I Brandon was an amazing salesman. He went above and beyond to help me get the car I wanted. He did a complete walkaround and sent me a video before I made the over 3 hour drive to test drive the car. I was pleased with everyone we dealt with at Johnson City Toyota. Highly recommend. More
Brandon was amazing to work with! He was very patient and super helpful! I highly recommend doing business with him! Thanks for finding me the best deal! He was very patient and super helpful! I highly recommend doing business with him! Thanks for finding me the best deal! More
Nice to do business with a dealership that is straight up with out the door price . Josh Duvall did an awesome job on showing the vehicle and explaining everything about it with out the door price . Josh Duvall did an awesome job on showing the vehicle and explaining everything about it More
Purchased a new car from Marcus Haynes! He did an excellent job! Many thanks to Jennifer Humphries and all of awesome people at Johnson City Toyota! I highly recommend them for your next ca He did an excellent job! Many thanks to Jennifer Humphries and all of awesome people at Johnson City Toyota! I highly recommend them for your next car purchase!! More
Getting a new 4Runner these days is a process. From the start, JC Toyota stood out as they are the only dealership that did exactly what they said they would, and I talked to a few. After i paid From the start, JC Toyota stood out as they are the only dealership that did exactly what they said they would, and I talked to a few. After i paid a deposit, my salesman, Van Redstone, kept me updated on status while we waited on arrival, and once it arrived we set an appointment to get in and get the sale completed. It was a painless process. I cannot recommend Van and JC Toyota enough! More
Heath was the best! We really appreciate everything him and the team did to get us in our new Camry! Go down and see Heath for your next vehicle! We really appreciate everything him and the team did to get us in our new Camry! Go down and see Heath for your next vehicle! More
Johnson City Toyota salesperson Marcus Haynes is exceptional! I wish every sales experience I’ve had were with him.he’s a stellar human being and an incredible salesman. Thank you and God Bless you exceptional! I wish every sales experience I’ve had were with him.he’s a stellar human being and an incredible salesman. Thank you and God Bless you Marcus! More
Had a GREAT experience with Johnson City Toyota! We purchased our new 4-Runner last week and our salesman, Marcus Haynes was amazing and extremely helpful through the complete process! I highly reco We purchased our new 4-Runner last week and our salesman, Marcus Haynes was amazing and extremely helpful through the complete process! I highly recommend Johnson City Toyota! Thank you Marcus and the entire team!! More