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Johnson Ford

New Richmond, WI

Overview
Reviews
4.7
105 Reviews
Call Dealership (715) 246-3673

1400 WI-64

New Richmond, WI

54017

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Showing 105 reviews

October 24, 2025

Very Good experience. Answered all my questions. Didn’t plan to buy a vehicle, but walked out with one More

by mjgmar1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 24, 2025 -

Johnson Ford responded

Thank you for your kind words! We're thrilled to hear that you had a very good experience at Johnson Ford of New Richmond and that our team was able to answer all your questions. It's great to know that you found a vehicle that suited your needs. We look forward to seeing you again! Sincerely, The Team at Johnson Ford of New Richmond

October 21, 2025

Everyone I worked with at Johnson’s was great to work with. Chris went above and beyond to help me out. More

by JennK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Chelberg
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Oct 21, 2025 -

Johnson Ford responded

Thank you for your fantastic feedback, Jenn! We're so happy to hear about your positive experience at Johnson Ford of New Richmond. It’s wonderful to know that Chris provided exceptional service. Your kind words mean a great deal to us, and we hope to see you again soon! Sincerely, The Team at Johnson Ford of New Richmond

October 21, 2025

Nice clean dealership will organized and friendly personal the service department does a great job moving customers along More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Report | Print
Oct 21, 2025 -

Johnson Ford responded

Thank you for your wonderful review, Mike! We're thrilled to hear that you found Johnson Ford of New Richmond to be a clean and well-organized dealership with friendly staff. It's great to know that our service department made a positive impression on you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Johnson Ford of New Richmond

October 21, 2025

All the time I went in for a oil change they got me in earlier then my appointment they let you know if they run into any problems before they work on it. More

by joercastellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty plocher
Report | Print
Oct 22, 2025 -

Johnson Ford responded

Thank you for your wonderful review, Joe! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our oil change service at Johnson Ford of New Richmond. It's great to know that our team was able to accommodate you and keep you informed throughout the process. We look forward to seeing you again soon! Sincerely, The Team at Johnson Ford of New Richmond

September 26, 2025

What a great Experience this was all around. Johnson Ford has the best pricing close to the Twin Cities. I had the privilege of working with Cyprian Witham on buying a new 2026 Ford F-350 Super More

by pat.lorence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyprian Witham
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Sep 27, 2025 -

Johnson Ford responded

Thank you for your wonderful feedback, Pat! We're thrilled to hear about your great experience at Johnson Ford of New Richmond, especially with Cyprian. It’s fantastic to know you found our pricing competitive and that the purchase of your new 2026 Ford F-350 Super Duty went smoothly. We can't wait to welcome you back as a repeat customer! Your recommendation means a lot to us. Safe travels in your new truck! Sincerely, The Team at Johnson Ford of New Richmond

September 16, 2025

For a $500+ oil change and tire rotation with a request to find the slow leak in one tire, I expected great results. What I received was an oil leak on my floor when I got home, a low tire with response “w More

by Dan.bonte
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Oct 21, 2025 -

Johnson Ford responded

Mr. Bonte, I’m very sorry to hear about your experience. We take pride in providing quality service and it’s clear we missed the mark during your visit. I completely understand your frustration and would appreciate the opportunity to make things right. Please reach out to me directly so we can review what happened and work toward a resolution. David Koch General Manager, Johnson Ford O-715-246-3673 C-715-222-0561

August 27, 2025

Johnson Ford of New Richmond is where I found the right car for me. The staff was very helpful. They made sure that I was fit with the car that I needed for my work demands and personal wants. Thank-you! L More

by lynnhalhas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Deluca
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Aug 27, 2025 -

Johnson Ford responded

Thank you, Lynn! We're thrilled to hear that you found the right car for your work and personal needs at Johnson Ford of New Richmond. Our team is dedicated to providing excellent service, and we're glad they could assist you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Johnson Ford of New Richmond

August 18, 2025

Joey Sales rep fantastic. JAMES in finance arrogant also treats you like your stupid for not buying an extended warranty More

by Hrrkthy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Sales James in finance
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Oct 21, 2025 -

Johnson Ford responded

Thank you for sharing your feedback. I’m glad to hear Joey provided a great experience and appreciate you recognizing his efforts. I’m sorry to learn that your interaction in our finance office didn’t meet expectations — that’s not how we want any customer to feel. Your comments will be reviewed with our team to ensure every part of the process is handled with professionalism and respect. If you’d like to discuss this further, please reach out to me directly. David Koch General Manager, Johnson Ford O-715-246-3673 C-715-222-0561

July 27, 2025

Excellent staff, very prompt service! Good, quality work. I have purchased my vehicles at Johnson Ford because of the maintenance department! More

by jfdietzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri
Report | Print
Jul 27, 2025 -

Johnson Ford responded

Thank you for your kind words! We're excited to hear that you had an excellent experience with our staff and appreciated the prompt service and quality work at Johnson Ford of New Richmond. It's always our goal to provide top-notch maintenance for our valued customers. We look forward to assisting you again with your future vehicle needs! Sincerely, The Team at Johnson Ford of New Richmond

July 24, 2025

Johnson Ford is the BEST! Sales and service are top notch. I definitely recommend you try them out! More

by s.p.peterson66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey DeLuca, Landon Frey, David Koch
Report | Print
Jul 25, 2025 -

Johnson Ford responded

Thank you for your fantastic review! We truly appreciate your kind words about the sales and service at Johnson Ford of New Richmond. Our goal is to provide top-notch experiences for our customers, and we’re thrilled to hear you had such a positive one. Our team looks forward to seeing you again and sincerely appreciates your recommendation! Sincerely, The Team at Johnson Ford of New Richmond

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