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Johnson Ford

New Richmond, WI

4.7
130 Reviews

1400 WI-64

New Richmond, WI

54017

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Showing 130 reviews

July 03, 2026

The out come was good. But clean up wasn’t. .better detailing would be a bonus More

by kdlokken47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Tolifson
July 01, 2026

I experienced a low pressure sales approach. The salesman was knowledgeable about the product and genuinely a very nice person. My truck was ready to be picked up on time with a full tank of gas More

by ElyBlue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyprian Witham
Jul 01, 2026 -

Johnson Ford responded

Thank you for taking the time to share your experience! We're delighted to hear that you appreciated our low-pressure approach and that our salesperson was knowledgeable and easy to work with. We're also glad your truck was ready on time and fueled up for the road. We truly appreciate your business and hope you enjoy your new truck. If there's ever anything we can do for you in the future, please don't hesitate to reach out. Safe travels!

June 19, 2026

Couldn’t be more pleased with the work done! Very professional and a pleasure to work with. More

by archer79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 19, 2026 -

Johnson Ford responded

Thank you! We appreciate your kind review and are grateful for the opportunity to work with you. It was a pleasure serving you, and we look forward to working with you again

June 11, 2026

Alex in Service knows how to treat a customer! I bought a Ford from their sister dealership across the street a couple weeks prior, and noticed later that one of the tire pressure sensors wasn't More

by Tyler M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 19, 2026 -

Johnson Ford responded

Thank you for taking the time to share your experience, Tyler! We're thrilled to hear that Alex provided the level of service and attention you deserve. Taking care of concerns quickly and keeping our customers informed about important items like recalls is what we strive for every day. We'll be sure to pass along your kind words to Alex. Thank you for choosing us, and we look forward to serving you again in the future!

June 10, 2026

Had apt for 730am got there about 20min early they brought it back to shop started working on it they are always letting you know how things are looking on your vehicle More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty plocher
Jun 11, 2026 -

Johnson Ford responded

Joe, thank you for the great review! We're glad our team was able to get your vehicle into the shop promptly and keep you informed throughout the service process. We believe clear communication is just as important as quality work, and we're happy to hear that reflected in your experience. We appreciate your business and look forward to helping you again in the future!

June 05, 2026

Helpful friendly. Listened to what I had to say. Answered all my questions. Got a great deal. Wonderful experience. More

by Bjhammar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey DeLuca
Jun 11, 2026 -

Johnson Ford responded

Thank you for the kind words, we appreciate it.

June 04, 2026

Johnson Ford is who my family trusts with all our automotive needs. Service is honest and friendly. Always satisfied when I leave. More

by snog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fernholz
Jun 05, 2026 -

Johnson Ford responded

Thank you for your wonderful review! We're grateful for your family's trust and are happy to hear you've consistently had positive experiences with our honest and friendly team. We look forward to seeing you again!

June 03, 2026

Everyone at the dealership was very helpful and attentive. Very pleasant experience and I’m happy with our purchase so far. More

by Eljasperson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby
Jun 03, 2026 -

Johnson Ford responded

Thank you for your kind words! We're delighted to hear that our team was helpful and attentive throughout your experience. It means a lot to us that you had a pleasant visit and are happy with your purchase. We appreciate your trust in us and look forward to serving you again in the future. Enjoy your new vehicle!

June 01, 2026

Tooknin for a recall. Was told take an hour took 10 mins. I asked to look at tailgate cant use it at Ll falls on my head and wont lock at all. They said be 200 charge More

by stackchristina54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remmeber
Jun 01, 2026 -

Johnson Ford responded

Thank you for your feedback. We're glad we were able to complete your recall service quickly, but we're sorry to hear you're frustrated with the tailgate issue. The recall work was covered by the manufacturer; however, the tailgate concern requires separate diagnosis and repair, which is why an estimate was provided. We understand that wasn't the answer you were hoping for, especially given the inconvenience of not being able to safely use your tailgate. We'd be happy to review your concerns further and discuss possible options. Please contact us at your convenience and ask for our service manager. Thank you for bringing this to our attention.

May 22, 2026

Always reliable and friendly service. Easy to get needed appointments and always easy to work with. More

by jnladouc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fernholz
May 22, 2026 -

Johnson Ford responded

Thank you! We’re happy to hear scheduling has been easy and that you’ve had a great experience working with us. We appreciate your support!

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