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Johnson Ford

New Richmond, WI

4.7
134 Reviews

1400 WI-64

New Richmond, WI

54017

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Showing 134 reviews

July 24, 2026

Brought my F-150 PowerBoost into Johnson Ford for Warranty service and was incredibly impressed. The staff was friendly, the turnaround time was fast, and they handled the truck with great care. It's More

by rcnut223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Jul 24, 2026 -

Johnson Ford responded

Thank you for taking the time to share your experience! We're thrilled to hear our team provided friendly service, a quick turnaround, and got your F-150 Power Boost diagnosed and repaired right the first time. We truly appreciate your trust in Johnson Ford and look forward to taking care of you and your truck again in the future. Safe travels!

July 21, 2026

I really like your pickup and delivery service every one was very polite and helpful More

by jeffmanlove03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jul 21, 2026 -

Johnson Ford responded

Thank you so much for your kind words, Jeff! We're thrilled to hear that you had a great experience with our pickup and delivery service. We'll be sure to share your compliments with our team—they'll be happy to know their politeness and helpfulness made a difference. We truly appreciate your support and look forward to serving you again!

July 13, 2026

Cyrian did a great job walking us through the process. Very clean and nicely appointed dealership. Overall very pleasant couple of hours. More

by enduro21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrian and two others.
Jul 20, 2026 -

Johnson Ford responded

Thank you for the wonderful review! We're so glad to hear Cyrian made the process easy to follow and that you enjoyed your experience with us. We take pride in providing a clean, welcoming dealership and making every visit as pleasant as possible. We truly appreciate your business and look forward to seeing you again. Enjoy your new ride!

July 07, 2026

Just had my truck serviced at Johnson Ford in New Richmond Wis on Fri July 3, dropped it off went and got a load of hay with our farm truck and when my husband dropped me off to pick up my truck Ryan More

by suedemenge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 08, 2026 -

Johnson Ford responded

Thank you so much, Sue, for taking the time to share your experience! We're thrilled to hear that Ryan made your service visit easy and convenient, from explaining the recommended maintenance to having your truck ready, running, and cooled off when you arrived. We're also glad you were able to take advantage of your FordPass Rewards points to cover your service—that's always a great surprise! We truly appreciate your kind words and your A+ rating for Ryan's customer service. We'll be sure to share your feedback with him and the rest of our service team. Thank you for choosing Johnson Ford, and we look forward to serving you again whenever you need us. Safe travels!

July 03, 2026

The out come was good. But clean up wasn’t. .better detailing would be a bonus More

by kdlokken47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Tolifson
Jul 06, 2026 -

Johnson Ford responded

Thank you for your honest review. We're happy you liked the final result, but we're sorry the cleanup and detailing didn't meet your expectations. We appreciate you pointing this out and will make sure to pay closer attention to those finishing touches in the future.

July 01, 2026

I experienced a low pressure sales approach. The salesman was knowledgeable about the product and genuinely a very nice person. My truck was ready to be picked up on time with a full tank of gas More

by ElyBlue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyprian Witham
Jul 01, 2026 -

Johnson Ford responded

Thank you for taking the time to share your experience! We're delighted to hear that you appreciated our low-pressure approach and that our salesperson was knowledgeable and easy to work with. We're also glad your truck was ready on time and fueled up for the road. We truly appreciate your business and hope you enjoy your new truck. If there's ever anything we can do for you in the future, please don't hesitate to reach out. Safe travels!

June 19, 2026

Couldn’t be more pleased with the work done! Very professional and a pleasure to work with. More

by archer79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 19, 2026 -

Johnson Ford responded

Thank you! We appreciate your kind review and are grateful for the opportunity to work with you. It was a pleasure serving you, and we look forward to working with you again

June 11, 2026

Alex in Service knows how to treat a customer! I bought a Ford from their sister dealership across the street a couple weeks prior, and noticed later that one of the tire pressure sensors wasn't More

by Tyler M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 19, 2026 -

Johnson Ford responded

Thank you for taking the time to share your experience, Tyler! We're thrilled to hear that Alex provided the level of service and attention you deserve. Taking care of concerns quickly and keeping our customers informed about important items like recalls is what we strive for every day. We'll be sure to pass along your kind words to Alex. Thank you for choosing us, and we look forward to serving you again in the future!

June 10, 2026

Had apt for 730am got there about 20min early they brought it back to shop started working on it they are always letting you know how things are looking on your vehicle More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty plocher
Jun 11, 2026 -

Johnson Ford responded

Joe, thank you for the great review! We're glad our team was able to get your vehicle into the shop promptly and keep you informed throughout the service process. We believe clear communication is just as important as quality work, and we're happy to hear that reflected in your experience. We appreciate your business and look forward to helping you again in the future!

June 05, 2026

Helpful friendly. Listened to what I had to say. Answered all my questions. Got a great deal. Wonderful experience. More

by Bjhammar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey DeLuca
Jun 11, 2026 -

Johnson Ford responded

Thank you for the kind words, we appreciate it.

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