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Johnson Ford

New Richmond, WI

4.7
140 Reviews

1400 WI-64

New Richmond, WI

54017

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Showing 140 reviews

August 21, 2026

Setting up appointment was easy. They were ready for me to drop off the vehicle. They kept me apprised of the status of my vehicle. They completed the recall software update and a More

by OMJ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Aug 21, 2026 -

Johnson Ford responded

“Thank you for taking the time to share your experience! We’re glad to hear that scheduling your appointment was easy and that our team kept you informed throughout the service. We appreciate your trust in us to complete the recall update and additional work promptly. We look forward to serving you again!”

August 14, 2026

Professional, courteous, and knowledgeable staff. I highly recommend this dealership. Reasonable and competitive repairs for your vehicle. More

by Kat
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marty, Tom, and mechanic
Aug 15, 2026 -

Johnson Ford responded

Thank you so much, Kat, for your kind words and recommendation! We truly appreciate your trust in our team. We’re proud to provide professional, knowledgeable service and competitive repair pricing. We look forward to helping you again in the future!

August 12, 2026

Johnson Ford's awesome to deal with and has a great service department and is a very clean facility. Everyone from top management, sales, receptionist, parts, and service are very loyal to their custom More

by dsspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Frey, Service - Alex, Marty, Julianna
Aug 12, 2026 -

Johnson Ford responded

Thank you so much for the wonderful review! We truly appreciate your kind words about our team and facility. It means a lot to know that you’ve had such a positive experience with Johnson Ford. We’re grateful for your loyalty and recommendation, and we look forward to continuing to provide you with great service!

August 12, 2026

Cyprian and Joey were very helpful in the purchase of our new truck. Appreciate their help. More

by adhoffmann1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyprian and Joey
Aug 12, 2026 -

Johnson Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Cyprian and Joey were able to make your new truck purchase a great experience. We truly appreciate your business and hope you enjoy your new truck! Congratulations!

August 11, 2026

The service department was amazing. Everyone I dealt with was very helpful. Will recommend your dealership More

by boman512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Believe it was Nathan
Aug 11, 2026 -

Johnson Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our service department provided you with such a great experience. We truly appreciate your recommendation and look forward to serving you again in the future!

August 03, 2026

Johnson Ford provides fantastic service for my auto. They are respectful and diligent in helping me get service as needed. More

by karenjilek4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fernholz, Alex Tollefson, Patrick Pehler, Brianna Ebert, Martin Plocher
Aug 03, 2026 -

Johnson Ford responded

Thank you, Karen, for your kind words! We truly appreciate you taking the time to share your experience. It's wonderful to hear that our team has provided respectful and diligent service. We value your trust in Johnson Ford and look forward to helping you with all your future automotive needs. Thanks again for your support!

July 24, 2026

Brought my F-150 PowerBoost into Johnson Ford for Warranty service and was incredibly impressed. The staff was friendly, the turnaround time was fast, and they handled the truck with great care. It's More

by rcnut223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Jul 24, 2026 -

Johnson Ford responded

Thank you for taking the time to share your experience! We're thrilled to hear our team provided friendly service, a quick turnaround, and got your F-150 Power Boost diagnosed and repaired right the first time. We truly appreciate your trust in Johnson Ford and look forward to taking care of you and your truck again in the future. Safe travels!

July 21, 2026

I really like your pickup and delivery service every one was very polite and helpful More

by jeffmanlove03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jul 21, 2026 -

Johnson Ford responded

Thank you so much for your kind words, Jeff! We're thrilled to hear that you had a great experience with our pickup and delivery service. We'll be sure to share your compliments with our team—they'll be happy to know their politeness and helpfulness made a difference. We truly appreciate your support and look forward to serving you again!

July 13, 2026

Cyrian did a great job walking us through the process. Very clean and nicely appointed dealership. Overall very pleasant couple of hours. More

by enduro21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrian and two others.
Jul 20, 2026 -

Johnson Ford responded

Thank you for the wonderful review! We're so glad to hear Cyrian made the process easy to follow and that you enjoyed your experience with us. We take pride in providing a clean, welcoming dealership and making every visit as pleasant as possible. We truly appreciate your business and look forward to seeing you again. Enjoy your new ride!

July 07, 2026

Just had my truck serviced at Johnson Ford in New Richmond Wis on Fri July 3, dropped it off went and got a load of hay with our farm truck and when my husband dropped me off to pick up my truck Ryan More

by suedemenge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 08, 2026 -

Johnson Ford responded

Thank you so much, Sue, for taking the time to share your experience! We're thrilled to hear that Ryan made your service visit easy and convenient, from explaining the recommended maintenance to having your truck ready, running, and cooled off when you arrived. We're also glad you were able to take advantage of your FordPass Rewards points to cover your service—that's always a great surprise! We truly appreciate your kind words and your A+ rating for Ryan's customer service. We'll be sure to share your feedback with him and the rest of our service team. Thank you for choosing Johnson Ford, and we look forward to serving you again whenever you need us. Safe travels!

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