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Johnson Ford
Burlington, NJ
456 Reviews
Becoming a Ford owner is an experience many Americans have come to know and won't soon forget, as these high-performance vehicles invoke strength, durability, and style. When it comes time to buy, lease or repair your reliable Ford, you can trust Johnson Ford to care for your SUV, car, or truck. Since our doors first opened, our unwavering commitment has been to you and your needs. We truly take a different approach to business as we focus our business model around you and your family.
When you visit our Ford Dealership in Burlington, NJ, you will immediately notice the relaxed environment in which we operate. We understand buying, leasing, or repairing your Ford can be stressful, which is why we work hard to ensure every visit to our dealership, regardless of its nature, is pleasant. We're not in the business of hassling you, so you can rest assured that every conversation with our staff will be friendly, comfortable, and insightful. Our goal is to help you drive away in the Ford of your dreams, so whether you have bad credit or no credit, we can work with you to find the best financing option that suits your needs. Best of all, we have an expansive inventory loaded with new and used Ford vehicles awaiting your arrival!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 456 reviews
February 12, 2024
I’m not happy with the way the service representatives at the dealership do not take the time to explain the process in servicing my Ford Mach E. They are always in rush to get me out of the service center. the dealership do not take the time to explain the process in servicing my Ford Mach E. They are always in rush to get me out of the service center. Whenever I ask for explanation of the services done, I’m met with a “I didn’t work on this, so I don’t know what they did”. The service felt unprofessional to say the least. More
by rsthakre@gmail.com
Employees Worked With
Chris Hurff
Verified CustomerFebruary 03, 2024
This visit was a tire rotation. It was done quickly and without incident. Joe Wilson, the super customer guy, had arranged beforehand with the Service Department, and Liza was ready It was done quickly and without incident. Joe Wilson, the super customer guy, had arranged beforehand with the Service Department, and Liza was ready when I arrived. I was in and out in under 30 minutes. Very pleased with this visit. More
by rockyrich
Employees Worked With
Chris Hurff
February 02, 2024
Lucas Ford treated me well when I went in for service on my wife's 22 Bronco Sport. I went in for the works package and was there for an hour or less. Everything went well and there were no surprises. my wife's 22 Bronco Sport. I went in for the works package and was there for an hour or less. Everything went well and there were no surprises. More
by tntginter1
Employees Worked With
Liza
January 31, 2024
Called for my Ford Fusion recall. Had a couple other issues & they were very accommodating to repair my issues. Worked with Mike & he was great. Would definitely bring my vehicle back Had a couple other issues & they were very accommodating to repair my issues. Worked with Mike & he was great. Would definitely bring my vehicle back when I need service or an issue. More
by CJSAB20
Employees Worked With
Mike
January 26, 2024
As always, Lucas Ford comes through. From the sales Department to the sevice department you are going to feel like family. Shout out to Liza at the Service desk. She is a huge part of From the sales Department to the sevice department you are going to feel like family. Shout out to Liza at the Service desk. She is a huge part of the Lucas team that goes out of her way for me and my family. Thanks Brian Reed More
by bgreed369
Employees Worked With
Liza! , Chris Hurff
January 26, 2024
Manny was an incredible service representative. On a very busy Friday, he was able to service our car that broke down on the Turnpike at 5:30 in the morning. He got us on the road by 10:30AM, drivi On a very busy Friday, he was able to service our car that broke down on the Turnpike at 5:30 in the morning. He got us on the road by 10:30AM, driving to Florida. More
by AARONSCHAFFEL
Employees Worked With
Chris Hurff
January 26, 2024
Changed oil and rotated tires in a timely manner. I had a long time problem with a noise motor was making and no one in the past could tell me what it was but Blake found the noise immediately and ex I had a long time problem with a noise motor was making and no one in the past could tell me what it was but Blake found the noise immediately and explained in detail what it was. This was a worry of mine since the truck was new. More
by njbountyhunter
Employees Worked With
Blake
