Johnson Ford - Service Center

Manny was an incredible service representative. On a very busy Friday, he was able to service our car that broke down on the Turnpike at 5:30 in the morning. He got us on the road by 10:30AM, drivi On a very busy Friday, he was able to service our car that broke down on the Turnpike at 5:30 in the morning. He got us on the road by 10:30AM, driving to Florida. More

Changed oil and rotated tires in a timely manner. I had a long time problem with a noise motor was making and no one in the past could tell me what it was but Blake found the noise immediately and ex I had a long time problem with a noise motor was making and no one in the past could tell me what it was but Blake found the noise immediately and explained in detail what it was. This was a worry of mine since the truck was new. More

I scheduled to get the Works package done. I also asked for recommendations on the tires, brakes, and battery. After only 30 minutes the service technician saw me and was honest enough to tell I also asked for recommendations on the tires, brakes, and battery. After only 30 minutes the service technician saw me and was honest enough to tell me those items are still in good condition and can wait Nice to know the dealership isn't trying to up sale me. More

Great dealership with a service department that is excellent. Would recommend them every time for both. excellent. Would recommend them every time for both. More

The recall work took longer than I was told. I was without my truck for an additional day. No I was without my truck for an additional day. No More

Service department sucks. Would not recommend any one to go to there. Just terrible! Unsatisfied Would not recommend any one to go to there. Just terrible! Unsatisfied More

Replaced wiper blade became detached, when first used after service. Front passenger seat was dirty left dirty following service.More attention should be taken by mechanic. after service. Front passenger seat was dirty left dirty following service.More attention should be taken by mechanic. More

Have always been extremely satisfied with the service and the treatment by Lucas employees whenever I have taken my vehicle in for service. the treatment by Lucas employees whenever I have taken my vehicle in for service. More

The mechanic will never work on my vehicle ever again. I got an oil change and he left the dipstick half out of the tube. He had a hard time getting the air pressure nozzle on the tire. The service took f I got an oil change and he left the dipstick half out of the tube. He had a hard time getting the air pressure nozzle on the tire. The service took forever More

Liza is a Great services writer, Greg pay ls attention to detail and is extremely thorough Love the pictures and videos of what needs to be done detail and is extremely thorough Love the pictures and videos of what needs to be done More