Johnson Ford - Service Center

I took my vehicle for a recall and was told that it wasn't my transmission it was the transmission clutch. My vehicle was taken to Miller Ford in Mt. Holly and I was told it was the transmission and wa wasn't my transmission it was the transmission clutch. My vehicle was taken to Miller Ford in Mt. Holly and I was told it was the transmission and was told by Miller Ford how much it would cost for the transmission. Just not happy with the outcome More

The service was excellent as always. Greeted with professionalism and courtesy. The wait for was car was only about an hour and I was expected to wait longer. That was a very pleasant Greeted with professionalism and courtesy. The wait for was car was only about an hour and I was expected to wait longer. That was a very pleasant surprise. More

My service and the recall was completed in a reasonable time. And as always I was kept informed re: the work being done. time. And as always I was kept informed re: the work being done. More

awful with communication the only way i could get any update about my car was if i called and they broke something in my car extending the already 3 week long repair for 5 more days update about my car was if i called and they broke something in my car extending the already 3 week long repair for 5 more days More

Lucas Ford has been my dealership since 1969 and because of their service and caring about their customers is a reason I continue to come back. of their service and caring about their customers is a reason I continue to come back. More

Flexible accommodating. Professional, courteous, knowledgeable. All these attributes were shown from the customer service to the Mechanic/,technician Professional, courteous, knowledgeable. All these attributes were shown from the customer service to the Mechanic/,technician More

I was informed ahead of time what service would be conducted on my car. Service was fast and efficient. conducted on my car. Service was fast and efficient. More

Service was high quality and completed on schedule. We were notified as soon as the work was completed. Technicians and staff were professional, informative and helpful. We were notified as soon as the work was completed. Technicians and staff were professional, informative and helpful. More

They were helpful, professional and nice! I always feel safe and trust their repairs. I just wish they had donuts. I always feel safe and trust their repairs. I just wish they had donuts. More

Professional, courteous and accommodating to my schedule. Waiting room is very comfortable. Would recommend this dealership. Waiting room is very comfortable. Would recommend this dealership. More