Johnson Ford - Service Center

I was pleased with the service I received. ..Unfortunately, I had to wait longer than I was told or anticipated. But, thankfully, my vehicle was repaired properly and the service technician was ..Unfortunately, I had to wait longer than I was told or anticipated. But, thankfully, my vehicle was repaired properly and the service technician was very professional and left my vehicle very clean. More

This was the best experience getting mechanical work done to my vehicle and not having to wait in a waiting room! No extra charge, either! 10/10 to my vehicle and not having to wait in a waiting room! No extra charge, either! 10/10 More

I can't express how appreciative I am for the outstanding service that I received at Lucas Ford of Burlington. I appreciate Steffon taking the time to keep me informed of the process. I especially loved th service that I received at Lucas Ford of Burlington. I appreciate Steffon taking the time to keep me informed of the process. I especially loved the videos that I received of the work that needed to be done on my vehicle. A very pleasant experience and the refreshments were very much appreciated. So, to the Lucas Ford staff. Thank you so much for your excellent service and professionalism. More

The Customer Service desk was very pleasant and answered all questions that I had asked, they also were very concerned about how I was getting back home. all questions that I had asked, they also were very concerned about how I was getting back home. More

I could wait at home . Polite. I liked the video of the inspection. Learned the measurements of brake pads and tires. Polite. I liked the video of the inspection. Learned the measurements of brake pads and tires. More

A great experience, Joe Wilson, Emily and the tech that worked on my truck were the best worked on my truck were the best More

I set up a service appointment with ease,they even offered to pick up and drop off my car,Liza the service rep was very helpful and professional offered to pick up and drop off my car,Liza the service rep was very helpful and professional More

Service was good and I’m thankful for their efforts. I wish things were a little better with communication but overall nice job. I wish things were a little better with communication but overall nice job. More

Made it easy to drop off and pick up. They did a good job keeping my updated about the repairs. They did a good job keeping my updated about the repairs. More

Great services, and awesome job with keeping in contact to let you know what’s going on step by step to let you know what’s going on step by step More