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Johnson Ford - Service Center

Burlington, NJ

4.2
307 Reviews

307 Reviews of Johnson Ford - Service Center

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June 10, 2024

Second time over the last few years for the works and the hard plastic cover that protects the underside of the car had the bolts come out and drop and drag under the car, taking it back to make it right if More

by arogers210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
June 10, 2024

Quick , courteous and thoughtful . Would recommend Lucas Ford to others that may need repairs on their vehicle More

by DAVEBOUDWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The check in personnel
June 09, 2024

Service department has been very helpful with my truck and informing me of issues that needed repair. More

by gnavryys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
June 09, 2024

I was very well received, they gave me all transport support. I was helped very well More

by Filipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
June 09, 2024

Lucas Ford’s service department always goes above and beyond to make sure your vehicle is done and done right the first time. More

by RONCIP75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cipriano, Chris Hurff
June 07, 2024

I made an appointment for Friday at 8am to service my advancetrac. I called at 1:30 on Friday for an update.They told me a tech was assigned to diagnose the problem and they would call me back shortly. I More

by JAYDAWG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hurff
June 06, 2024

Service was great! It was done faster than I expected and my service advisor went above and beyond More

by DANIELLE.CHIMERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
June 01, 2024

Have recently switched to this dealership after being underwhelmed with one closer to my home. Lucas has been batting 1.000 so far. Service for my GT350 has been outstanding. Pleasant service departme More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
May 29, 2024

Exceptional service - how do they find such great employees?! I was very pleased with the experience. More

by trish22egan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 27, 2024

Absolutely the worst service experiences I've ever had. 8 Years worth, and never again. Hate to bash a local company but this is deserved. Check any of my reviews. I leave 5 stars and I'm easy to please. I More

by Randy Kline
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake (Service Manager)
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