Johnson Hyundai of Apex

To start, I want to point out that good customer service isn't just about the vehicle purchase—it’s also about how you are treated after the sale. Unfortunately, this dealership does not understand what cus isn't just about the vehicle purchase—it’s also about how you are treated after the sale. Unfortunately, this dealership does not understand what customer service truly means. It seems they only care about making the sale, after which they make life difficult for you in the service department. Trying to schedule a simple oil change appointment takes an eternity. Furthermore, even when they know a warranty is about to expire, they schedule appointments as far out as possible, causing customers to lose coverage. To receive a good review, a dealership must deliver quality customer service across all areas. True service isn't just speaking politely; it requires a genuine commitment to helping the customer. More

They take amazing care of you. And a full video walkthrough of your service. Point by point with narration and video. And a full video walkthrough of your service. Point by point with narration and video. More

Excellent and friendly service by a service writer who knew were doing and kept me in the loop. knew were doing and kept me in the loop. More

The Johnson service department is great! Cameron was very helpful and friendly. Service was completed in a good amount of time! Cameron was very helpful and friendly. Service was completed in a good amount of time! More

Omar was very helpful and reviewed the features of our Tyson with us. He was very knowledgeable Tyson with us. He was very knowledgeable More

The sales person and the guy working out the numbers was great. Till I went back to sign and give my deposit. The guy was rude and I almost pulled back on the deal. Trying to sell me extra coverage which I great. Till I went back to sign and give my deposit. The guy was rude and I almost pulled back on the deal. Trying to sell me extra coverage which I did not want then act like an xxxxx when I refused. I want be coming back to this location or will I refer anyone to this location. To the boss you need to talk to him or find someone who can do his job in a pleasant way. More

Great service from start to finish! The team was professional and efficient. Overall good experience. The team was professional and efficient. Overall good experience. More

Great salesperson organized the selection, test drive; then handed us to financing dept. Who systematically handled the paperwork... then delivered the car with a Big Ribbon! then handed us to financing dept. Who systematically handled the paperwork... then delivered the car with a Big Ribbon! More

We recently purchased a 2026 Hyundai Tucson Hybrid Limited from Johnson Hyundai of Apex, and Omar made the entire experience smooth and stress-free from start to finish. He was extremely patient, frie Limited from Johnson Hyundai of Apex, and Omar made the entire experience smooth and stress-free from start to finish. He was extremely patient, friendly, honest, and understanding throughout the whole process. He took the time to explain all the options clearly, helped us with good financial choices, handled our trade-in smoothly, and made sure everything was taken care of exactly the way we needed. What really stood out was how responsive and professional he was, always answering calls and texts quickly and following up without delay. Omar genuinely cares about his customers and made us feel comfortable and confident with our purchase. We absolutely love our new car and highly recommend working with Omar if you visit Johnson Hyundai of Apex! More

Purchased a car earlier this year. Went to renew registration less than 60 days after purchase. Inspection was marked missing from state database. Crazy since their $895 package includ Went to renew registration less than 60 days after purchase. Inspection was marked missing from state database. Crazy since their $895 package includes a state inspection. Even crazier that I had to pay the service department for a new inspection. More