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Johnson Hyundai of Apex
Apex, NC
1,813 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,813 reviews
July 08, 2017
Very Poor Customer Service Jeff Demeyer Service Manager, and General Manager Kevin Hand of Johnson Hyundai of Cary provide the absolute worst customer service imaginable. I had Jeff Demeyer Service Manager, and General Manager Kevin Hand of Johnson Hyundai of Cary provide the absolute worst customer service imaginable. I had what I felt to be a transmission related concern with a brand new car I purchased from the dealership just two years earlier. Jeff Demeyer told me to bring it in and they'd provide me with a loaner during the time my vehicle was under repair. When I got to the dealership he said I'd have to pay $35 a day for a loaner car and if they could duplicate my concern they'd credit me. I then asked to speak to General Manager Kevin Hand who backed Jeff Demeyer and failed to honor what I was originally told. #hyundai #hyundaiofcary #johnsonhyundai #jeffdemeyer #kevinhand More
by author
Employees Worked With
Jeff Demeyer Service Manager and Kevin Hand General Manager
July 07, 2017
Very Easy Nice experience. I never drove a Hyundai before I rented one for a trip recently. I liked the car so much, I wanted to give Hyundai a try for my new Nice experience. I never drove a Hyundai before I rented one for a trip recently. I liked the car so much, I wanted to give Hyundai a try for my new car. And the rest is history. More
by jcooper5
Verified CustomerEmployees Worked With
Tammy E. Silva, Elle Silva
July 07, 2017
Johnson Hyundai The dealership and its employees were friendly and eager to give assistance when needed. The location did not offer an easy way to access the showroo The dealership and its employees were friendly and eager to give assistance when needed. The location did not offer an easy way to access the showroom, but I understand a new location and facility are coming soon, which will be a great improvement. More
by cvhamaker
Employees Worked With
Derrick Allen, April Gailas, Frank Lewis, Chief Finance Officer, and Office Manager.
July 06, 2017
Great experience Had an enjoyable buying experience. Every person I interacted with was very kind and professional. Easy to work with. From the front sales to the fina Had an enjoyable buying experience. Every person I interacted with was very kind and professional. Easy to work with. From the front sales to the finance on the back end it was a seamless process. I would recommend anyone come here to shop for a car. More
by lazaro.private
Employees Worked With
Derrick Allen
July 06, 2017
Johnson All around it was a wonderful experience. A few mix-ups with paperwork, but that was worked out easily enough. I would go back again for my next car. All around it was a wonderful experience. A few mix-ups with paperwork, but that was worked out easily enough. I would go back again for my next car. More
by seedk.ks
Employees Worked With
Dustin Nguyen
July 06, 2017
Car GREAT service. It was easy to talk to Elle, and I appreciated her professionalism. It was a quick and easy purchase. The car is excellent! GREAT service. It was easy to talk to Elle, and I appreciated her professionalism. It was a quick and easy purchase. The car is excellent! More
by stgoodma
Employees Worked With
Elle, Elle Silva
July 06, 2017
New Hyundai Elantra Overall, Michael was very friendly and professional. We appreciated his time and eagerness to show us the choices without being pushy. The overall exp Overall, Michael was very friendly and professional. We appreciated his time and eagerness to show us the choices without being pushy. The overall experience was good but there were a couple of areas that could hav been better. More
by ramkinagaraj
Employees Worked With
Michel Nyugen
July 06, 2017
Great Dealership Phil made the car buying experience pressure free and enjoyable. He listened to what I wanted in a car and what I was budgeting. Everyone at the deal Phil made the car buying experience pressure free and enjoyable. He listened to what I wanted in a car and what I was budgeting. Everyone at the dealership seemed friendly. I also enjoyed the complimentary snacks and drinks. More
by jrhoades36
Employees Worked With
Phillip Guins and Kevin Nguyen, Phill Guins
July 06, 2017
Hyundai Tucson Matt did a fantastic job getting me what I wanted in my new vehicle. He explained everything thoroughly and did not try to sell me anything I did not Matt did a fantastic job getting me what I wanted in my new vehicle. He explained everything thoroughly and did not try to sell me anything I did not want. I would absolutely recommend him to someone else. More
by kayla.cunningham
Employees Worked With
Matt Brzozowski, Matt Brzozowski
July 06, 2017
Awesome Experience Mark and James were truly awesome to work with. Mark knew upfront are needs and worked with James to make that happen. Best experience ever! Mark and James were truly awesome to work with. Mark knew upfront are needs and worked with James to make that happen. Best experience ever! More
by robdebezzell
Employees Worked With
Mark Priest and James in Financing
