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Johnson Hyundai of Apex
Apex, NC
1,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,836 reviews
April 22, 2017
Awesome experience! Everyone here is amazing! Friendly and professional! This is my 3rd car from here and love them all. Would recommend this dealership to everyone. Th Everyone here is amazing! Friendly and professional! This is my 3rd car from here and love them all. Would recommend this dealership to everyone. Thanks Johnson Hyundai of Cary! More
by mcramutola
Verified CustomerEmployees Worked With
"Mac" was awesome to work with
April 22, 2017
Very disappointed Very disappointing experience. This was my second car from this dealership and it will probably be my last. We called them a day in advance to have a Very disappointing experience. This was my second car from this dealership and it will probably be my last. We called them a day in advance to have a specific car ready to drive that we saw on their website.Car was not there when we arrived for our appointment (afternoon of the next day) and it took almost 2 hours to get there (other lot is 10 miles away). Explained that we wanted to make sure and get 0% interest in our initial discussion which was another key driver for us. Once in the process, we were told that because they were going to discount the car in some other areas that they could not do 0%. After hours of going around and around we agreed that we were not going to get there on the deal that we had hoped for and decided to head to another dealership. Once in the car the sales manager called and asked us to come back. We went back to the dealership and we were able to come to terms.I must tell you for a dealer that use "No games or gimmicks" as part of their advertising that was not our experience at all.After a very disappointing sales experience, the delivery process was even worse. Our new car was delivered to me unwashed, not detailed, no floor mats,permanent discoloration under the carbon fiber inserts on the drives side and rear passenger right side, no mud guards (as agreed upon), no gas, missing trunk pins holding up the fabric and a broken trunk release. Our sales person was supposed to have gone to service, updated them on what needed to get done and have them call me the next day to schedule. At the end of the day after not hearing from them I called our sales person back and she said she would handle with service and have them call me the next morning. Again, I heard nothing from service so I called the person who she said she had talked to and he knew nothing of me or my car. Brad and Brian in service did take ownership of the situation and was able to get everything except for the stains under the carbon done. The car was also not filled was gas when delivered for the second time which was supposed to have happened. I have purchased many cars over the years and this was the worst experience we have had by far. I have also not heard from a single person at the dealership since our purchase outside of the service department because of all the work they had to do from a failed delivery. More
by natalie.garfield
Employees Worked With
Elle Silva, Brad and Brian in service, Frank (sales mgr), finance, Elle Silva
April 21, 2017
Santa Fe Sport Derrick was professional and curteous at all times. knowledgeable and thorough we were supported well and taken care of. Love the car, CarPlay, heated Derrick was professional and curteous at all times. knowledgeable and thorough we were supported well and taken care of. Love the car, CarPlay, heated seat, blind spot detection all pluses! More
by wackwackoops
Employees Worked With
Derrick Allen
April 21, 2017
Proud owners of new Santa Fe! My husband and I had a great experience at Johnson Hyundai and LOVE our new Santa Fe! We would reccomend this car and the dealership to others. My husband and I had a great experience at Johnson Hyundai and LOVE our new Santa Fe! We would reccomend this car and the dealership to others. More
by kassiponder
April 20, 2017
Great Dealership This is the best experience I ever had at a car dealership. No one was pushy or arrogant and all the people knew how to listen to people. They also ha This is the best experience I ever had at a car dealership. No one was pushy or arrogant and all the people knew how to listen to people. They also had free oatmeal raisin cookies. (that might be the real reason I bought the car) More
by jcpski
Employees Worked With
Shareef Abdelhalim, Johnny Barbaro and Kevin Nguyen
April 19, 2017
Well fone Went in having a good idea of what I wanted and price I wanted. Sales staff worked with me to come to a deal quickly Went in having a good idea of what I wanted and price I wanted. Sales staff worked with me to come to a deal quickly More
by moon_man99
Employees Worked With
Mac
April 19, 2017
Lindatraudt Great personnel and a pleasure to work with. Answered all my questions and provided me with personal attention! I would recommend friends to Matt fo Great personnel and a pleasure to work with. Answered all my questions and provided me with personal attention! I would recommend friends to Matt for a great buying experience. More
by lftraudt
Employees Worked With
MATT B, Matt Brzozowski
April 18, 2017
excellent service at Johnson Hyundai in Cary NC i enjoyed my experience with Tyrique and I would recommend Johnson Hyundai,. Sorry that I do not have the managers name but he was very helpful also.. i enjoyed my experience with Tyrique and I would recommend Johnson Hyundai,. Sorry that I do not have the managers name but he was very helpful also... More
by gandygeraldine47
Employees Worked With
Tyrique---excellent salesperson..
April 18, 2017
Customer Service Overall, our experience was great. We felt like our needs were listened to. Our financial ability and needs were also considered. Our customer service Overall, our experience was great. We felt like our needs were listened to. Our financial ability and needs were also considered. Our customer service sales representative was friendly and easy to talk to and we did not feel like we were being pressured into any purchase we did not want or need. More
by kirkzepezauer
Employees Worked With
tyrique
April 17, 2017
Satified customer Professional employees. A good product at a fair price. I was directed and navigated through the entire process...reg., insurance, etc. quickly in one Professional employees. A good product at a fair price. I was directed and navigated through the entire process...reg., insurance, etc. quickly in one afternoon. It was very easy to purchase my auto. More
by bob.stephens2007
Employees Worked With
Elle Silva, Elle Silva
