
Johnson Hyundai of Apex
Apex, NC
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I woke up so defeated knowing my engine needed to be replaced, but i decided to come on down and see what my possible options are, i needed a reliable, dependable, affordable car, and fast, when i say t replaced, but i decided to come on down and see what my possible options are, i needed a reliable, dependable, affordable car, and fast, when i say the gentleman, including Mr. James, Mr. Gustavo, Mr. Johnny and Mr. Bill all were awesome and knowledgeable, they found me the perfect car, thanks you all so much!!!!l More
I have always received excellent service in the service department at Johnson Hyundai. This is my first experience purchasing a vehicle from them. I don’t plan to go anywhere else in the future! I was ac department at Johnson Hyundai. This is my first experience purchasing a vehicle from them. I don’t plan to go anywhere else in the future! I was actually there for a service appointment on my 2017 Elantra and not to purchase a vehicle, however a certified pre-own 2020 Venue with only 703 miles on it caught my eye. Geoff approached me to see if I was interested in trading in my Elantra and everything fell into place! My sales associate was Nick Auchard and he was a pleasure to work with. He was very patient, knowledgeable, and helpful. I returned the next day to complete the paperwork and was helped by his manager Frank and Julia in finance. They were both also very knowledgeable and patient with all my questions. Both Nick and Frank followed up with me by phone and email to make sure I was satisfied with everything which made me feel very appreciated as a customer.! More
I originally went to see what pre-owned cars on the lot I would like. After telling Damion the features I was looking for and around what price he came back with a brand new 2020 Elantra and I am IN LOVE wit would like. After telling Damion the features I was looking for and around what price he came back with a brand new 2020 Elantra and I am IN LOVE with it. Johnny was very understanding and willing to work with me as much as he could on the financing side of things. Obviously, he was great I went in to get a pre-owned and came out with a new off the lot car for an amazing deal would recommend a visit anytime! More
Due to sickness then death of my husband we sold his car 4 months after buying it in June 2020. Johnson Hyundai of Cary refuses to refund the Gap Insurance. After numerous phone calls and emails to them pl 4 months after buying it in June 2020. Johnson Hyundai of Cary refuses to refund the Gap Insurance. After numerous phone calls and emails to them plus a visit I finally received a return phone call from General Manager Mike and he said he would check into it and call me back by certain day. Nope, no phone call. Lied to again. I have visited and talked with finance manager James Edmonson back in early December, was supposed to receive a check within 1 to 2 weeks. LIED to again. October 30th I emailed them all forms required and also email from loan company stating loan was paid off in October. The stress and worry they are putting me through is unbelievable. Why are they doing this? Do I need to hire lawyers to get my $895.00 money back? More
I had a great experience, we came in looking for a new car and Nick helped us right away he was willing to work with us, we told him our price and what we needed to do and he worked with us to get us the car and Nick helped us right away he was willing to work with us, we told him our price and what we needed to do and he worked with us to get us the new car that we wanted, he just went above and beyond for us very helpful and very friendly I would definitely recommend To all my friends to go there to purchase a vehicle More
I recently bought a car with the generous help of Damion Green. He was very kind, patient, and extremely helpful. He answered all my questions respectfully and patiently, and as a first-time vehicle buyer, Green. He was very kind, patient, and extremely helpful. He answered all my questions respectfully and patiently, and as a first-time vehicle buyer, I appreciated that the most. Damion is very knowledgeable in this line of work and has lots of potential. He is able to treat any customer with respect and tailor his approach appropriately based on the type of customer. He was never pushy and offered his advice respectfully. This man deserves an award, and I feel very lucky to have been able to work with him. More
I went in looking for mostly information on what I would need in order to qualify. Not only did I walk out with better expectations, they helped me find a car the next day that fit in my budget need in order to qualify. Not only did I walk out with better expectations, they helped me find a car the next day that fit in my budget More
Johnson Hyundai made the car buying process welcoming, accommodating, reasonable, and timely! I truly felt like they were for us throughout the process and I will no doubt recommend them to friends who ar accommodating, reasonable, and timely! I truly felt like they were for us throughout the process and I will no doubt recommend them to friends who are looking for a car new or used! :) More
I have never had a more comfortable, customer-centered, non-pressured experience buying and financing a car at a dealership. Tommy Nguyen aimed to meet my interests and wishes and knew the sales process w non-pressured experience buying and financing a car at a dealership. Tommy Nguyen aimed to meet my interests and wishes and knew the sales process well; he was never “pushy” or “threatening” through the sales negotiation process. James Edmondson in finance was such a personable, friendly, ‘real’ person who I could tell was watching out for my needs and focusing in on my specific situation. He encouraged me to call him anytime with any questions. You could tell he performed his job with the utmost integrity and with a genuine care for the customer. I have already been sharing with others what a positive experience I had, and I drove 1 1/2 hours to do business there! (I purchased a used 2017 Santa Fe Sport) More
I had a great experience with my sales consultant Damion Green, he went above and beyond to make sure I had a great deal. Damion and Matt worked together with James to make sure I did not have to put as muc Green, he went above and beyond to make sure I had a great deal. Damion and Matt worked together with James to make sure I did not have to put as much money down as I thought. I am very impressed with the customer service I got from them. They made sure I got exactly what I wanted. More