Johnson Hyundai of Apex

Promised service was not completed as they claimed, and required returning vehicle for service completion. Service department did not answer phone calls or return phone messages. required returning vehicle for service completion. Service department did not answer phone calls or return phone messages. More

I put my 2016 Sonata in for service due to no brakes, engine idles 15 mph and paid for a diagnostic test ..The total bill 1600 + and the car still don't work and they don't know why.... the southeastern engine idles 15 mph and paid for a diagnostic test ..The total bill 1600 + and the car still don't work and they don't know why.... the southeastern division of Hyundai sucks and the class action engine lawsuit they don't abide by if you're black... More

We experienced car trouble 200 miles from home. The dealership was very understanding to my needs. The service was very good ! The dealership was very understanding to my needs. The service was very good ! More

We were traveling on vacation when we had engine trouble. Johnson Hyundai were able to diagnose the problem. In order for us to travel back home we had to rent a car and they helped with that. While they re Johnson Hyundai were able to diagnose the problem. In order for us to travel back home we had to rent a car and they helped with that. While they repaired our vehicle they kept us informed by text message every step of the way and were very efficient. More

Nice place to look for a new car! The dealership is big and clean. Edward is very helpful and professional. Definately a great car buying experience! The dealership is big and clean. Edward is very helpful and professional. Definately a great car buying experience! More

The service advisor took a personal interest in making sure the repairs were completed correctly and quickly. Very pleased sure the repairs were completed correctly and quickly. Very pleased More

I dealt with Wael throughout my purchase and found him to be very professional and I feel he went the extra mile to assist me in getting the details I needed to make my purchase. I would purchase any and all be very professional and I feel he went the extra mile to assist me in getting the details I needed to make my purchase. I would purchase any and all future vehicles from him and Johnson Hyundai. More

I brought my 2024 Tucson in for an oil change. I had to book an appointment a month in advance - which was astounding to me in the first place. Regardless, I waited until my appointment and brough I had to book an appointment a month in advance - which was astounding to me in the first place. Regardless, I waited until my appointment and brought the car figuring I'd be there an hour tops. Three hours and plenty of complaining later I finally received my car back. Why have an appointment scheduling system if the appointments are absolutely meaningless? There is no possible way it took 3 hours to change my oil. This place - like many - just values their customers' time as worthless so they can be proudly inefficient and inconsiderate and then have their automated system pester you to write reviews. Well, here's my review. More

Great dealership and friendly staff. Definitely would tell people to buy from them. Not pushy either Definitely would tell people to buy from them. Not pushy either More

Attentive and professional, no sleazy sales stuff, just helping you get the car you want at a good price. helping you get the car you want at a good price. More