Johnson Hyundai of Apex

Great experience! In one word: Yes! I am 100% pleased with my experience at Johnson Hyundai, regarding the sales staff and the car I purchased . All of the following In one word: Yes! I am 100% pleased with my experience at Johnson Hyundai, regarding the sales staff and the car I purchased . All of the following people: Michael Nyugen, Johnny, Kevin, Gevin, and David provided excellent assistance. I came to the dealership having never driven a Hyundai Santa Fe. I began my car search a year ago, reading online and browsing dealerships. Now, a few months later, having read about the the Santa Fe and driving it, and with great help with no uncomfortable pressure from Michael, my sales rep, I realized the Santa Fe was the car for me. Among other dealerships, I visited Johnston Hyundai 3 times over several weeks, drove the Santa Fe twice, and each time Michael and the others offered valuable information without any intimidation or pressure. After discussing the features of each "tier," I concluded the SEL was the perfect match for my needs. The sales team knew I was also looking at other makes/models, but they maintained a professional approach, focusing on the advantages of the SF. I was a Rav4 owner for almost 10 years, and I originally thought I would return to a Rav4. But after driving both the 2019 Rav4 and the 2019 Santa Fe two times, I knew I preferred the Santa Fe for several reasons: The Santa Fe interior and dashboard look and function like a sedan--classy and very user friendly. I wanted (and love) the new safety features, hands free phone, the remote keys, the remote car starter and heat activator, and many other features which are standard on even the tier 1 and 2 models of Santa Fe. The interior seating is very roomy in front and back, and as a biking enthusiast, I can say the cargo space is perfect! When I fold down the 2nd row, my bike fits with no need to even take a wheel off. SO convenient! The ride is smooth and quiet--it was smoother and quieter than the Rav4, and this was important to me. I have owned the car for a week now, and I could not be happier! Having bought both new and pre-owned cars, I am so glad I went with a new Santa Fe, and they worked with my budget to help make it happen. I think the Santa Fe is a gem, and more people should take a look when shopping for a midsize SUV. It feels like a very expensive car, but with a more reasonable price tag. I bought the red model (exactly the shade I wanted) and it's beautiful--but there are plenty of other colors from which to choose. The silver and deep navy versions are also eye-catching. More

Great Customer Service We had to purchase a vehicle quickly as a replacement from a car accident. We had purchased previously from Johnson Hyundai. They were quick to respon We had to purchase a vehicle quickly as a replacement from a car accident. We had purchased previously from Johnson Hyundai. They were quick to respond to an internet inquiry and then were all hands on deck when we visited the dealership. Michael Black was very pleasant to work with and stayed with us through the entire process. Kris Wilkins worked diligently on our purchase options. More

New Car Purchase This was the most seamless transaction I've made at a dealership! Mark & Jonny listened to me, executed those needs in the trade & new purchase and ma This was the most seamless transaction I've made at a dealership! Mark & Jonny listened to me, executed those needs in the trade & new purchase and made me feel very comfortable the entire time. There was no pressure. Definitely a different experience from past vehicle purchases at other dealerships. The entire experience was one I will share with others when I recommend the dealership & staff to my family & friends. I'm so happy with my new Santa Fe Limited! Thank you Mark, Jonny & Gavin & the entire staff at Johnson Hyundai of Cary! More

Great Experience!!! My husband and I needed a larger vehicle and we had a great experience! We couldn't be happier with the deal that we received!!! Joe Germany was so ni My husband and I needed a larger vehicle and we had a great experience! We couldn't be happier with the deal that we received!!! Joe Germany was so nice and really listened to us. He got our deal to happen! More

Loved trading our 2 Honda’s in to become a Hyundai family My wife and I came in the other day dissatisfied with our treatment with Honda. Our salesman Gustavo immediately came up to us with a smile and greete My wife and I came in the other day dissatisfied with our treatment with Honda. Our salesman Gustavo immediately came up to us with a smile and greeted us like family. Within 4hrs of talking I traded my Accord in for a fully loaded sonanta for a great price on my lease without breaking my bank with a down payment. The same day my wife asked a few questions about buying out her lease. Again Gustavo got us the info we needed and Johnson Hyundai was able to find equity with our trade and get my wife the SUV of our future in the Sante Fe. I would definitely recommend this dealership and Gustavo to anyone looking to buy/lease a car, or SUV. When going to the finance department, our guy Kris went above and beyond with my wife’s lease to make it affordable for the whole package. Very personable, funny and outgoing Kris is perfect for his job and will greet you like a family member or long time friend. Hope this review was helpful to at least one person, and that everyone looks to Hyundai in the future...These cars are great! More

Great experience! I've bought several cars from hyundai over the years and used this dealership for a recent purchase, previous lease, and repair. Staff are always frie I've bought several cars from hyundai over the years and used this dealership for a recent purchase, previous lease, and repair. Staff are always friendly and helpful! Joe recently helped me purchase my new Santa Fe and was wonderful to work with. He communicated with me often and throughout the process, gave me the time I needed to find what I was looking for, and supported me along the way. I was especially touched by his acknowledgement and awareness of the stress buyers go through when making such a large purchase and decision! My only negative comment for the experience would be the delay I had in waiting to speak with the finance department. This being said, I appreciated the time they gave me for any and all questions once they were available to go through my paperwork! More

New Car Purchase Mike Nguyen and his management were awesome throughout the whole process. It was a great experience until we got to the final phase... finance. Meet Mike Nguyen and his management were awesome throughout the whole process. It was a great experience until we got to the final phase... finance. Meet with Mike Dean and felt that the whole financing package was being thrown at us. Told him we had better financing and was told we could change it later. Very little explanation of the paperwork and details. Felt rushed through the whole finance process. It very much tainted what had been a great purchasing experience. More

Great First Time Buyer Experience As a first time new car buyer, I couldn't be happier with the deal I received from Johnson Hyundai. Joe Germany was as nice as can be, actually liste As a first time new car buyer, I couldn't be happier with the deal I received from Johnson Hyundai. Joe Germany was as nice as can be, actually listened to what I wanted, really worked with me and helped me get exactly that. Coming from someone who's young and just starting out, he didn't push me into things I couldn't afford or didn't want, which really put me at ease since I was doing everything on my own. Overall a great experience and would highly recommend!!! More

Great deal, no hassle As a first time buyer, I was nervous about getting a new car. Shareef made it easy, and helped me get a great deal. He even helped me with new car ins As a first time buyer, I was nervous about getting a new car. Shareef made it easy, and helped me get a great deal. He even helped me with new car insurance! The sales management team was wonderful as well. More