
Johnson Hyundai of Apex
Apex, NC
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Outstanding service from sales staff I was very surprised at the amount of detail and friendliness of Joseph. He went out of his way to help me with purchasing the car I wanted. The car I was very surprised at the amount of detail and friendliness of Joseph. He went out of his way to help me with purchasing the car I wanted. The car was not at the dealership. He had to check with other dealers to find what I wanted. He kept me in the loop of the status of the transfer and when it would be available. He went way above and beyond what was expected of a salesman. He continues to contact me to make sure everything is ok and if I need anything. This is the most positive experience I have ever had. Because I am a female, other salesmen try to tell me what I want and need in a vehicle. I am 53 years old and know what I want and what works for me. I told Joe what I wanted and he did not try to chang my mind. Example. I travel to WV to see my grandchildren and need an AWD. He did not try to tell me that an AWD was not needed in Nc because a FWD was sufficient. When I buy my next car, I will definately go see Joe. More
Satisfied Customer Joe McKenna was wonderful. He got the process started, showed my mother the car, allowed her to test drive it and it was on from there. His attitude Joe McKenna was wonderful. He got the process started, showed my mother the car, allowed her to test drive it and it was on from there. His attitude was people friendly. He did not pressure my mother; he did make sure that he fulfilled her request. Everything that she had in mind when she left home concerning her car was taken care of at Johnson Hyundai of Cary. When Joe got everything in order he passed it on to James Edmondson in finance. James was awesome. He took care of my mother and she was/is a happy camper with her Genesis. James made sure that she got the payment that she desired, explained everything to her. My mother felt comfortable and confidant with Joe and James that they were not trying to trick or coherse into anything that she did not want. Thanks again to Joe and James for you professional and courteous service while at Johnson Hyundai of Cary. I would definitely recommend this dealership. More
Wonderful experience! I just purchased a new car at Johnson Hyundai of Cary and had a wonderful experience. The staff we worked with was excellent all around. Our sales ass I just purchased a new car at Johnson Hyundai of Cary and had a wonderful experience. The staff we worked with was excellent all around. Our sales associate, Elle Silva, was great from the beginning. She was friendly, informative, and available. She knows her stuff, but she's not pushy, which we appreciated. Chris, the Finance Manager was also helpful and friendly, as well as the Sales Manager, James. They made the whole car buying process as painless as possible. I highly recommend this dealer. Great job! More
Customer Service for days! I went to test drive a Hyundai Sonata Limited and walked out with a great car and one of the best sales experiences ever. From the start Elle was warm I went to test drive a Hyundai Sonata Limited and walked out with a great car and one of the best sales experiences ever. From the start Elle was warm, helpful and no pressure at all. She made the entire process smooth and pain free. From the test drive where she answered all my questions to the second all the paperwork was signed. She is a great salesperson and a wonderful person. I would definitely buy another car from her. More
Glad I purchased here! I had a great experience at this dealership. I stopped in to test drive one car, but decided on another a couple days later. I contacted the sales con I had a great experience at this dealership. I stopped in to test drive one car, but decided on another a couple days later. I contacted the sales consultant (Joseph Lynch) that went on the test drive with us and he was able to make everything happen that same day (and after I got off work). Joseph was great to work with and he was easy to communicate with on (before, during, and after) the process. He was able to get the exact car I wanted without trying to sell me something else. I also worked with James Edmonson in financing. He was a pleasure to work with as well. He made the process so easy and comfortable. After I brought the car home, I noticed a couple spots on the back seat I didn't like. I contacted Joseph and he took care of planning the appointment to have it looked at and fixed. All I had to do was drop off my car, pick up a loaner, and he called me when it was finished. There was no inconvenience to me thanks to the excellent service from Joseph. He really took care of everything. When I picked up my car, the dealership didn't just fix the seat. They went beyond that and detailed my car so it was spotless when I got it back. I was really impressed with the service I received even AFTER I purchased a vehicle. That says a lot! More
Excellent service high quality dealer Perfect buying experience staff went above and beyond to get me the best possible deal on my 2018 Genesis G80. They were hospitable and got process do Perfect buying experience staff went above and beyond to get me the best possible deal on my 2018 Genesis G80. They were hospitable and got process done quickly with my new car fully detailed. Could not have asked for a better buying experience. Thank you to Tommy, Michael, Johnny, and Jada. More
Test driving Searched out a used Audi Q7 online and found one at the Johnson Hyundai of Cary lot. Went in to test drive the vehicle and had the opportunity to mee Searched out a used Audi Q7 online and found one at the Johnson Hyundai of Cary lot. Went in to test drive the vehicle and had the opportunity to meet with Skylar in working out the logistics of me being able to drive vehicle for an extended period of time. Skylar was nothing but professional, informative and willing to accommodate every aspect of my requests. After much thought on my part and in no fault of the dealership, I decided the vehicle was not the choice To meet my specifications. From the customer representative at the desk to the finance manager and of course our time with Skylar was none the less than superb. Thanks for our experience and for the time you spent with us in trying to find the vehicle that meets our needs. The Denton’s Pinetops NC More
New Santa Fe I would definitely recommend this dealership to my friends. Everyone so far has been super nice. Elle and Willie were awesome. Very knowledgeable. I would definitely recommend this dealership to my friends. Everyone so far has been super nice. Elle and Willie were awesome. Very knowledgeable. I love my new Santa Fe! More
Great staff, enjoyable experience Glad we chose Johnson's Hyundai of Cary NC. Great experience, no crazy pushy sales experience or overbearing sales manager. We are happy with everythi Glad we chose Johnson's Hyundai of Cary NC. Great experience, no crazy pushy sales experience or overbearing sales manager. We are happy with everything from the moment we walked in to the moment we left. More
This was the easiest and most pleasant car buying experience I've had in a long time. My salesperson, Elle Silva, understood what I was trying to accomplish and was very helpful and accommodating throughout th I've had in a long time. My salesperson, Elle Silva, understood what I was trying to accomplish and was very helpful and accommodating throughout the process. The finance folks helped me structure a deal that I was very pleased with. The dealership itself was very nice, welcoming, and clean. More