Johnson Subaru of Cary

Went for misfire problem and they tried to convince me to do walnut blasting cleaning which charge $1200. It’s a big number so I requested an inspection video. Waiting for three days and they just said no vi do walnut blasting cleaning which charge $1200. It’s a big number so I requested an inspection video. Waiting for three days and they just said no video because system was down. It’s unacceptable and breaks the trust More

They have always serviced my car for the 7 years I have owned it. I have always been satisfied with the quality of the service. owned it. I have always been satisfied with the quality of the service. More

Very nice place and good, fast service and very professional, they keep you updated about your vehicle and make feel part of the team. professional, they keep you updated about your vehicle and make feel part of the team. More

I absolutely love Subaru autos. I am on my third lease because I realize that as a senior driver I am safer driving one. The staff is always pleasant and informative. I feel welcome I am on my third lease because I realize that as a senior driver I am safer driving one. The staff is always pleasant and informative. I feel welcomed at Johnson Subaru and that is important to me.Respect, kindness and great service in that order!!!!! More

Big thanks to the quick response in repairing my car. I really appreciated how the issue was handled. Thank you! I really appreciated how the issue was handled. Thank you! More

Purchased a 2025 Ascent August 29,2025, Rebecca went up and beyond to give use the best customer Service and a fair deal, My wife wanted a green ascent and that is what was delivered. Thank You Rebecca, Da and beyond to give use the best customer Service and a fair deal, My wife wanted a green ascent and that is what was delivered. Thank You Rebecca, Dale and Terry Spencer More

The staff were friendly and the dealership was amazing. Will always recommend to friends and family! Will always recommend to friends and family! More

Very friendly Good explanation of what would be done Answered all questions With such a welcome I knew I would be back Gave me confidence in the dealership Answered all questions With such a welcome I knew I would be back Gave me confidence in the dealership More

Great service center, on time service, great amenities in waiting from, very friendly staff, very clean waiting from, very friendly staff, very clean More

Typical high pressure dealership in the sales department. I’ve never been there less than eight hours haggling. As far as the service department goes I found a little lubricant on the door card on the driver I’ve never been there less than eight hours haggling. As far as the service department goes I found a little lubricant on the door card on the drivers side. Otherwise I feel like Jamie is a good service lead. More