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Johnson Subaru of Cary

Cary, NC

4.9
344 Reviews

109 Mackenan Dr.

Cary, NC

27511

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Showing 344 reviews

August 22, 2025

Very friendly Good explanation of what would be done Answered all questions With such a welcome I knew I would be back Gave me confidence in the dealership More

by eileenpchiavetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuchmy. 5 STARS
August 21, 2025

Great service center, on time service, great amenities in waiting from, very friendly staff, very clean More

by Mjlojac2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Demsko, Katelyn Paul, Jeremy Bridges, Cecilia McElroy
July 17, 2025

Typical high pressure dealership in the sales department. I’ve never been there less than eight hours haggling. As far as the service department goes I found a little lubricant on the door card on the driver More

by slickyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jul 18, 2025 -

Johnson Subaru of Cary responded

We appreciate you sharing your review. It is feedback from customers like you that helps us to improve our practices. Thank you.

July 06, 2025

A great experience. Bought 2 new cars from Jose. He gave me fair prices on my trade-ins, great deals on my new Ascent and Forester, and provided above-and-beyond custome More

by Travis Of The Cosmos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mora
Jul 07, 2025 -

Johnson Subaru of Cary responded

Travis, thank you for your business and feedback! We are thrilled that Jose and the team took such great care of you and we'll see you again at Johnson Subaru of Cary!

June 20, 2025

The employees were friendly & accommodating, The dealership building was nice & modern. Our sales person, Vonda Reeves was pleasant & helpful . More

by CarmenB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vonda Reeves, Denise Vargas
Jun 20, 2025 -

Johnson Subaru of Cary responded

Carmen, we're delighted to hear that Vonda and the team at Johnson Subaru of Cary provided a friendly and accommodating experience. Thanks for sharing your positive feedback!

June 17, 2025

I d,,, Z I DONT KNOW ANYTHING ABOUT CARS. I RELY ON YOU I HOPE YOU HAVE BEEN HONEST WITH ME. BUT I DO FEEL THAT YOU ARE ALL NICE PEOPLE More

by Mellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They're all.nice.
Jun 18, 2025 -

Johnson Subaru of Cary responded

Thank you for trusting Johnson Subaru of Cary with your car needs! We're glad to hear that our team made a positive impression, and we strive to provide honest service. If you have any questions or need further assistance, we're here for you!

June 12, 2025

Still waiting for the other second part to come in. I was there one hour of my time wasted. Because they told me the second part never came in. More

by mr4packer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice Dept.
Jun 13, 2025 -

Johnson Subaru of Cary responded

I apologize for the inconvenience and time wasted during your visit. We strive to provide timely service, so it's disappointing to hear about this delay with the second part. Please feel free to reach out if you have any further questions or need assistance tracking its arrival. Thank you, Anna Haddock - Marketing Coordinator - ahaddock@johnsonautomotive.com

June 09, 2025

The staff has been very helpful and courteous, especially Marlon Green who has been excellent. More

by roncaldwell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marlon Green
Jun 10, 2025 -

Johnson Subaru of Cary responded

We are glad to hear that Marlon and the team have provided such helpful service. Thanks for choosing Johnson Subaru of Cary!

May 28, 2025

Working with Rebecca Ahaus in sales and Jimmy in finance was a pleasure. Rebecca was easy to interact with and provided answers to all my questions. This was my first experience buying a car on my own and s More

by nancy
Recommend Dealer
Yes
Employees Worked With
Rebecca Ahaus
May 28, 2025 -

nancy responded

Working with Rebecca Ahaus in sales and Jimmy Kamara in finance was a pleasure. Rebecca was easy to interact with and provided answers to all my questions. This was my first experience buying a car on my own and she made it a positive learning experience. Jimmy was great at explaining the purchasing process and made it easy. I love the vehicle and would recommend Rebecca and Jimmy for a great buying experience.

May 28, 2025 -

Johnson Subaru of Cary responded

Nancy, we are glad to hear that Rebecca and Jimmy provided excellent sales support. Thanks for choosing Johnson Subaru of Cary, and congratulations on your first solo vehicle purchase!

May 08, 2025

Convenient, easy to obtain to obtain appointment within a few days wait. Service done promptly. Nice waiting area with drinks and snacks. More

by Hico7678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service
May 08, 2025 -

Johnson Subaru of Cary responded

We're glad to hear that you found the service at Johnson Subaru of Cary convenient and efficient! It's great to know you enjoyed our waiting area amenities as well. Thanks for sharing your experience with us!

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