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Johnson Subaru of Cary

Cary, NC

5.0
335 Reviews

109 Mackenan Dr.

Cary, NC

27511

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Showing 335 reviews

September 09, 2019

Always double check their work: missing screws, lose parts.. Always double check their work! During my last few visits this year, I have come across missing screws, lose parts, oil leaks and having to back to More

by kamyee2025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex, Drew
Sep 10, 2019 -

Johnson Subaru of Cary responded

Thank you for your review. We are working to improve to provide each guest with the five-star experience they deserve. We would like to look into your visits. If you would like, please send your contact information to nmuldrow@johnsonautomotive.com.

August 31, 2019

Bobby is a Subaru-guru Subaru was our 6th dealership we hit in search of a new car. Looking at cars with Bobby was by far the best experience we had at any of the dealership More

by goingup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Clamage
Sep 05, 2019 -

Johnson Subaru of Cary responded

Congratulations on your new vehicle! Thanks for giving us a chance.

August 29, 2019

This is the dealership to buy from if Subaru meets your need Owned 3 Subaru's in the past and decided to buy Ascent. This dealer is just there to help you make the right choice. This is all because of Joe Johnso More

by smokey_mountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
Sep 03, 2019 -

Johnson Subaru of Cary responded

Thank you for taking the time to share your experience and compliments our sales team!

August 25, 2019

Went in for service The service consultant was extremely knowledgeable and very helpful in working with me in regards to my concerns. I would recommend Johnson Subaru and More

by samuelandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Riehm
Aug 26, 2019 -

Johnson Subaru of Cary responded

Thank you, Samuel! It is our goal to keep guests informed so that they may make the best decision.

August 07, 2019

Above and beyond! How do you rate kindness, gentle guidance, humor and exceptional product knowledge in just 5 stars? Buying a car after my husband's recent death was More

by Happy customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Casbarro, Shayan Samsam, Brian Madsen
Aug 09, 2019 -

Johnson Subaru of Cary responded

We were honored to serve you during this sensitive time. We are proud to have team members that go above and beyond to truly serve each guest. Welcome to the Johnson Subaru family!

August 06, 2019

Gear shift replacement We have bought multiple cars from Johnson Suburu. The shift lever would not go into park. Problem is poor manufacturing on a 2017 Outback. They would More

by Yellowdonkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Riehm
Aug 07, 2019 -

Johnson Subaru of Cary responded

Thank you for bringing this to our attention. We would like to look into the details of your visit. If you would like, please email nmuldrow@johnsonautomotive.com your name and contact information.

August 06, 2019

Airbag recall Since I first contacted Johnson Subaru everybody was very professional. I had a loaner car available while they worked on the recalled airbag. great More

by Pete Meinhold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Alex Riehm
Aug 07, 2019 -

Johnson Subaru of Cary responded

You deserve to sit back and relax while we work to handle your automotive needs for you! :) Thank you for trusting us.

August 02, 2019

Responsive, friendly, and helpful! We came to Johnson Subaru after having had negative experiences with other dealerships. They were phenomenal; highly responsive (without being overbea More

by taniucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Braswell, Cecilia McElroy
Aug 07, 2019 -

Johnson Subaru of Cary responded

Thank you for sharing your 5-star experience! We enjoyed having you and hope to see you again soon!

July 31, 2019

Best buying experience ever! My husband and my son and I were car shopping and decided to stop at your dealership. From the time we arrived until the time we left our experience More

by edithgore7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Clamage
Jul 31, 2019 -

Johnson Subaru of Cary responded

Welcome to the Johnson Subaru family! Thank you for your wonderful review. :)

July 30, 2019

Completely changed my car by experience perception I’m so grateful for Johnson Subaru in Cary! Not only did they sell me a pretty phenomenal car, but they also completely changed my car by experience More

by kristenzerbato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Madsen, Bobby Clamage
Jul 30, 2019 -

Johnson Subaru of Cary responded

We love receiving reviews like yours, Kristen! It was our honor to assist you! :)

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