Johnson Subaru of Cary

Stress free car buying! I recently purchased a used car from this dealership, and worked with Bobby Clamage. I called at 5 pm asking if the car I was interested in was still I recently purchased a used car from this dealership, and worked with Bobby Clamage. I called at 5 pm asking if the car I was interested in was still available and asked if I could test drive it if I arrived to the dealership in 15 minutes. They did not hesitate in saying yes, and had the car available as soon as I drove into the lot. We took a nice drive around with the car, and I felt comfortable in moving forward with a purchase. Bobby was very kind, courteous, fun, and helpful with any questions I had, and made the process as easy as possible. They gave me a fair price for the car, and I am extremely happy with the service he provided, as well as the car I have purchased. The dealership closed at 6 pm, and Bobby was happy to stay with me throughout the whole process until I had the vehicle to drive home in. We finished the whole process by 6:45, and I was in and out with papers signed and a key in my hand within an hour and half. Thank you Bobby! More

FOURTH and BEST Subie Purchase I bought my FOURTH Subaru From Michael Kelly and Chris Cangioli at JSOC. I Love those guys. If you want a great customer focused hassle free experie I bought my FOURTH Subaru From Michael Kelly and Chris Cangioli at JSOC. I Love those guys. If you want a great customer focused hassle free experience call Mike; he'll go that extra mile for you. PS iCarley ROCKS!!!! #seadog More

New to Subaru Bobby made my first time car dealership experience a breeze! He was super helpful and friendly and made the experience great. He made sure everything Bobby made my first time car dealership experience a breeze! He was super helpful and friendly and made the experience great. He made sure everything went smoothly and efficiently. Thank you Bobby for being so awesome and setting me up with a dream car! More

Perfect process Our Sales Associate, Bobby Clamage, was extremely helpful and descriptive about all the processes he was going through, to help us reach a point where Our Sales Associate, Bobby Clamage, was extremely helpful and descriptive about all the processes he was going through, to help us reach a point where we could make a deal. He was very on task whilst being humourous and extremely helpful. If you are going to buy a Subaru i highly suggest Bobby to be your sales associate, hes very clear and concise and does everything he can to make the car buying process easy to understand and quick, so we can all go about our days with a smile. More

Very good Bobby did a great job making us feel at ease during the whole process. Everything was very streamlined and efficient and everyone we spoke to was very Bobby did a great job making us feel at ease during the whole process. Everything was very streamlined and efficient and everyone we spoke to was very polite and informative. More

Bobby was great! We were trying to decide between used and new and Bobby’s no nonsense approach helped us find the perfect match for us. His knowledge about the techni We were trying to decide between used and new and Bobby’s no nonsense approach helped us find the perfect match for us. His knowledge about the technical aspects of the safety features also pushes us towards options we were originally not interested in having. Job well done! More

Third time is a charm! We have been to Johnson Subaru 2 X prior and purchased elsewhere. This time we got Patrick! His no pressure, calm, knowledgeable and caring approach We have been to Johnson Subaru 2 X prior and purchased elsewhere. This time we got Patrick! His no pressure, calm, knowledgeable and caring approach sealed the deal. He went the extra mile to make sure we were satisfied- by coming in on his time off before a trip out of state and working with us as we finalized insurance issues. We feel like we have gained a good friend as well and are very thankful! More

Exceptional customer service Purchased a 2017 Outback from this dealership. Bobby, our sales rep, was professional and extremely knowledgeable of the Subaru brand. I appreciate th Purchased a 2017 Outback from this dealership. Bobby, our sales rep, was professional and extremely knowledgeable of the Subaru brand. I appreciate that he treated me like a human being and went above and beyond with his customer service. More

Bobby is the best! I had the pleasure of working with Bobby, and he made my mom, husband and I feel so comfortable and made the car leasing process a snap for us all. No I had the pleasure of working with Bobby, and he made my mom, husband and I feel so comfortable and made the car leasing process a snap for us all. Not only does he know his stuff but he does his absolute best to find you exactly what you want and exceeded all my expectations. I could not be happier with Bobby, my new car, and Subaru. Thank you all! More

DEALERSHIP NIGHTMARE!!! The service department of this DEALERSHIP NIGHTMARE!!! The service department of this dealership is absolutely ridiculous. I brought my 2018 Subaru STI in on Wednesday 11/13/19 t DEALERSHIP NIGHTMARE!!! The service department of this dealership is absolutely ridiculous. I brought my 2018 Subaru STI in on Wednesday 11/13/19 to the shop because my car was experiencing an extreme loss of power and a faulty door. After they checked it out, and came to a diagnosis (clogged/bad catalytic converters) Clayton J Golden gave me a call explaining what had happened and tried telling me this was not covered in my extended 100k mile 7 year warranty. Then after talking back and forth with him trying to explain this extended warranty I purchased with my vehicle, he still refused to complete any repairs under my warranty. That is until I had to threaten to get my lawyer involved. Now suddenly the repairs are covered, not under warranty but as a “goodwill” of the dealership. At this point I’m just shocked that Clayton refuses my warranty yet will just fix it out of “goodwill” but as long as the job is done right. Some time goes by as I’m waiting for the call telling me my car is ready for pickup, I waited throughout the weekend figuring the department must be busy. When Monday comes along I finally decided to give them a call to check the progress of my car, for them to tell me it’s been ready, sitting in their lot since Friday!!!! They can’t even let me know when my car is ready for pickup?! I ended up going to get my car yesterday 11/19/19 and got sat down with Clayton again (who was upset/rude to me) to discuss what had been done and I get charged 90$ just for them to look at the faulty door. At least the catalytic converters have been replaced under this “goodwill” even though my warranty should have covered them. I paid the fee for them checking my door and then as I’m signing the paper work I hear a car outside being revved up loudly. At this point I am finished with the paperwork and walk outside to see what’s going on. I walk outside to the smell of burning clutch and a young man in my vehicle reving my car, riding the clutch and almost hitting every single car in the lot!!!!! The entire time this is going on I am begging to just have them let me take the car out of the lot myself but it’s not until this young man STALLS MY CAR right in front of me, they finally decide to let me take my own car out. Having bought multiple vehicles here throughout the years, I really expected better care. This whole experience “ has tainted this dealership for me and it’s safe to say they now have lost a loyal customer. I would recommend staying as far away from this dealership as possible. More