Jon Hall Chevrolet

Dirty oil change Went in for an oil change and tire rotation. Told the service lady to be sure... not to get dirty oil on my leather steering wheel, door panels, chr Went in for an oil change and tire rotation. Told the service lady to be sure... not to get dirty oil on my leather steering wheel, door panels, chrome wheels and painted areas. The service lady said she will make a note on the service ticket to keep the vehicle clean. I should have left then if they actually had to write a note to keep your vehicle clean. Oh well, you know the rest. Dirty oil finger prints on everything I mentioned above. So... if you want oil spots and dirt on your vehicle after service.....this is the place to go. OTHERWISE. ...find another place to take your vehicle. Hall chevrolet has no clue on how to treat a vehicle! More

Great experience Great atmosphere. Enjoyable staff memebers there over all of the dealership is excellent. I have enjoyed my time there. Relaxing atmosphere friendline Great atmosphere. Enjoyable staff memebers there over all of the dealership is excellent. I have enjoyed my time there. Relaxing atmosphere friendliness all around. Great sales woman she is awesome Ginette More

Circus service Dept The worst service dept should have checked the reviews online first this place sucks over charging for crap they say your car needs but then when aske The worst service dept should have checked the reviews online first this place sucks over charging for crap they say your car needs but then when asked for them to show you "I'm sorry ma'am your not allowed in the shop area " really? Insurance reasons, but lug nuts loose on vehicle's expensive wheels torn up. Drain plugs left loose or not the correct amount of oil put back in. Never again will I be back. And no none of these issues happened to my vehicle this was all going down with other customers while I was there, they tried to sell me $2500 for front and rear brakes on a 2016 Tahoe with 37k miles???? Glad I didn't buy my vehicle from them and most certainly will never be back!! Good Luck !!! More

Very pushy service reps I went in for a computer reset for $39.00. They pushed me for a complete draining and refill of the fluids which I did not need as my car only had 39, I went in for a computer reset for $39.00. They pushed me for a complete draining and refill of the fluids which I did not need as my car only had 39,50on it. The book says at that mileage I do not need it. Very ,Very pushy service people . Watch out as they will yrt the sell you the skyway bridge! More

Tried to buy a car Bought 2cars from them...Tried to buy a new one... They offered me 10 k less than my trade was worth....Omg. They must have had a management change. Bought 2cars from them...Tried to buy a new one... They offered me 10 k less than my trade was worth....Omg. They must have had a management change..... Beware....They never did business this way and their management will not return my calls More

Oil change Well I sat there for almost three hours. The reason was they performed a brake fluid change without asking me and replaced an air filter which I had Well I sat there for almost three hours. The reason was they performed a brake fluid change without asking me and replaced an air filter which I had done just the same week. I was told the air filter was based on mileage? The mechanic doesn't even look at the filter they are replacing? Well I was not charged for those items for obvious reasons. Lost a bunch of the day and to top it off there "trained" mechanic used the top of the door trim to close the door and tore it off the clips. You could even see the grubby fingerprints. Your probably asking why I did not go back to complain? I have my own method of complaining. I never go back. T More

Worst service ever The sales manager was pushy. The salesman lied about the mileage and was off by 20,000 miles and the truck was covered in dents. The sales manager was The sales manager was pushy. The salesman lied about the mileage and was off by 20,000 miles and the truck was covered in dents. The sales manager was trying to force the sale before they closed he said the price would increase see by $3,000 if I didn't buy it right then. I would not recommend shopping there More

WORST DEALERSHIP EVER BUYER BEWARE, WORST experience ever buying a car and I have bought quite a few, they will tell you whatever you want to hear just to get you out the d BUYER BEWARE, WORST experience ever buying a car and I have bought quite a few, they will tell you whatever you want to hear just to get you out the door knowing they are lying right to your face, AND THEIR SAYING PRICE IS OUT THE DOOR IS A TOTAL LIE. DON'T believe it or leave there without it in WRITING. We still as of a month haven't gotten our paperwork that we signed when we bought the car after several calls. Took them a month to get our registration after about twenty calls then to find out we have to pay close to $700 because of it being out of state!!! WHICH WAS MY HUSBANDS VERY FIRST QUESTION BEFORE WE EVEN LOOKED AT THE CARS! AND THEN AGAIN IN THE FINANCIAL DEPARTMENT (WITH THEIR RESPONSE BEING OH NO NOT A PROBLEM WE SELL TO OUT OF STATE PEOPLE ALL THE TIME.) THEN MY HUSBAND PROCESS TO INQUIRE ABOUT THE REGISTRATION ONCE AGAIN TO THE FINANCIAL DEPARTMENT AND THE FINANCE GUY TOLD US YOU WILL RECEIVE IT IN THE MAIL. ( NOT!! WE HAVE CALLED AND CALLED THE LAST MONTH ASKING WHERE IT IS? THEIR RESPONSE OH IT STILL IS NOT DONE!!!! AFTER I WAS PULLED OVER TWICE BY TWO DIFFERENT OFFICERS TELLING ME THAT MY CAR DOES NOT EVEN COME UP IN THE SYSTEM UNDER THE TAG THEY GAVE ME! SO ONCE AGAIN I HAVE TO CALL THERE AND INSIST THEY TAKE CARE OF IT AS THE TAG I HAVE RUNS OUT IN FOUR DAYS! THEN WE GET A CALL TELLING US ITS TAKEN CARE OF AND WE CAN JUST GO TO THE DMV AND PICK IT UP. ONLY TO BE INFORMED WE OWE NEARLY $700 IN ORDER TO GET THE REGISTRATION!!! AFTER SEVERAL ATTEMPTS AND NO RETURN CALLS FROM THE FINANCIAL DEPARTMENT WHERE WE WERE DIRECT TO AND TO WHOM WE WERE TOLD BEFORE WE WALKED OUT THE DOOR THAT EVERYTHING WAS DONE AND TAKEN CARE OF, DUE TO MY HUSBAND QUESTIONING ONCE AGAIN ! AND TOLD YOU ARE ALL SET. FINALLY MY HUSBAND GOT THE MANGER TO WHOM INFORMED MY HUSBAND OUT THE DOOR DOSE NOT INCLUDE YOUR TAX,TAG AND REGISTRATION! FUNNY IT HAS AT EVERY OTHER DEALERSHIP! NOT TO MENTION HOW RUDE HE WAS! ) JUST DAYS FROM A MONTH. THEN THERE IS SOMETHING VERY FISHY ABOUT THIS CAR DEALERSHIP ANYWAY I HAVE NEVER LEFT WHERE THEY DIDN'T MAKE SURE YOU HAD INSURANCE ON YOUR VEHICLE BEFORE YOU LEFT THE LOT! DON'T EXPECT ANY OF THEM TO RETURN PHONE CALLS EITHER AND AS FOR THE MANAGER HE'S A JOKE! THERE IS SO MUCH MORE TO THIS STORY!!! PLEASE PLEASE BEWARE!!! More

Bad customer service This is my first big purchase of a vehicle and I wish I had not made it at this dealership, I am very disappointed in their customer service. I was pr This is my first big purchase of a vehicle and I wish I had not made it at this dealership, I am very disappointed in their customer service. I was promised window tinting back in September when I purchased the vehicle they said I could call to set that up so I did and I was directed to the service dept, who told me to call the sales person. I've called the sales person seveal times and have never got a return call. I have called again to schedule my first oil change which is suposed to be free and I am being transferred to all different departments wit no help. False promises! More

Never take my Vehicles to Jon Hall Again! Took my one of my Vehicles to Jon hall for service. A vibration and A/C not cooling right. After being there over 3 hours i asked what is going on wit Took my one of my Vehicles to Jon hall for service. A vibration and A/C not cooling right. After being there over 3 hours i asked what is going on with my truck, they said the Vibration was tires out of balance and the A/C problem was the clutch fan. So i went home why they were repairing it supposedly. When i called to see if it was ready, they said the A?/C had a leak. But hours earlier they said it was the Fan Clutch. I came and picked up the truck, still had vibration and A/C still not cooling.. Took to another New Chevy Dealer they found the A/C was over charged. It's Crazy that Jon Hall said it had a Leak. Works Great Now. They only had to take out Freon that was over charged. The Vibration, was a bad tire.. Nothing to do with balancing. In other words, they milked my Extended Warranty for $440.00 I had to pay the deductible a $100.00 They took advantage of Me & My Extended Warranty.. There was Nothing Wrong with The Clutch they Replaced. More