Jon Hall Chevrolet

bought a new 2013 chevrolet cruze from dixon. he was courteous and very professional and treated me and my husband with respect. he even showed us how all the gadgets worked. we will buy from him and j courteous and very professional and treated me and my husband with respect. he even showed us how all the gadgets worked. we will buy from him and jon hall again. More

ed clem is an excellent salesman. he is very friendly, helpful, and extremely knowledgable of the automobiles on site. i would definitely recommend this dealership to others and will definitely recommend helpful, and extremely knowledgable of the automobiles on site. i would definitely recommend this dealership to others and will definitely recommend that they work with mr clem More

I am not an easy sell when it comes to purchasing new cars and trucks. I have owned 91 vehicles in my lifetime. My wife and I visited Jon Hall Chevy recently and met with sales consultant Adrian Caponera cars and trucks. I have owned 91 vehicles in my lifetime. My wife and I visited Jon Hall Chevy recently and met with sales consultant Adrian Caponera. We had an interest in the new Camaro but were not serious about an immediate purchase. Adrian was very helpful, informative and friendly regarding the model we were interested in. I had a trade and received a very fair amount for it. Adrian was patient and helpful in located the exact car that I was interested in. I would recommend the dealer if you're interested in a new or used car. Ask for Adrian Caponera. More

I bought a car from John Farrell a little over a year ago. I was very satisfied with overall experience. My salesman was very knowledgeable and helped me find the perfect car for me. I would purchase aga ago. I was very satisfied with overall experience. My salesman was very knowledgeable and helped me find the perfect car for me. I would purchase again from Jon Hall. More

Have owned my Chevy Cruze for two months. Love to drive it. Seems like part of our family. Great style, condition,looks great. Many people give the eye when on the street. The Chevy is great!! Best vehicl it. Seems like part of our family. Great style, condition,looks great. Many people give the eye when on the street. The Chevy is great!! Best vehicles on the road and very reliable. Thanks to John Farrell I was able to get two new cars. I would recommend John Farrell to a friend. He's done an spectacular job. More

I have shopped at Jon Hall before and everything was great so I went back for my most recent purchase. I bought a chevy malibu and it's awesome! My sales guy John was really helpful and friendly and out great so I went back for my most recent purchase. I bought a chevy malibu and it's awesome! My sales guy John was really helpful and friendly and outgoing. He tried to get me the right price and I appreciated that because I know salesmen work on commission, so for him to get me a lower price is like taking a cut out of his own paycheck! Now that's customer service! I would definitely say to ask for him if you are shopping for a new car. He even went across to a different car lot to look for what I wanted! I started out looking at something more expensive and ended up with something less pricey, the salesman could have easily pushed me for the more expensive one but he didn't. The finance manager (forgot his name) was also nice, he took his time to answer my questions and explain everything. The number my salesman told me was pretty close to what I ended up with so I was happy. I think a lot of people get pressured into adding upgrades and options and all that but I just told them what I wanted and what I didn't want and that was that. No hassle, really. I went back a second day because I had to get to work and also bring in some paperwork they needed. Every time I'm there everyone is really nice so I would say this is a good dealership to go to when you're looking for a car. More

My Envoy was towed to the dealership after being involved in an accident. I was comfortable with that because the vehicle was purchased from Jon Hall new. To make a long story short, I was able to pick up th in an accident. I was comfortable with that because the vehicle was purchased from Jon Hall new. To make a long story short, I was able to pick up the vehicle over five weeks later. I was given several excuses when I would call to check on it. By the way, they're not very good at returning phone calls. To put the iceing on the cake, the left fender they replaced has two dents in it. After over five weeks of this fiasco, I wasn't about to leave my car with these people any longer. So I left the body shop with my "fixed" Envoy. Call me crazy, but I think if they have the nerve to charge over $5500 for a job it should probably be done right. I'm sure one of the main reasons I'm so disgusted with this lack of professionalism, is that I have been in the car business for almost thirty years myself. Sincerely, Mike Fruzzetti P.S. At first I was dealing with Tim Peeling who was great, but for whatever reason is no longer employed there. More

i went in to jon hall chevrolet looking for a family car. i went in to jon hall chevrolet looking for a family car. i had the malibu in mind. Scott Hoxie let me take a 2013 malibu for a drive and i liked it. i went in to jon hall chevrolet looking for a family car. i had the malibu in mind. Scott Hoxie let me take a 2013 malibu for a drive and i liked it. well despite the fact that i liked it he tells me there is a chevy cruze which is cheaper, but he didnt tell me it was a compact car. He assures me that its big enough to fit a double stroller for both of my children. and he assures me that its big enough to drive with the car seats in the back. so i drove one with 7 miles on it and i trusted him enough to purchase it...big mistake. first they swithced the 7 mile new automatic transmission car for a 300 mile manual transmission in the middle of the deal. and did not change the price by the way. and for a base model ls cruze with minimal inside, it ended up costing me 28000... but thats what happens when the dealer is more concerned with commission than costumer...and i applaude all of the dealerships who drop comission and get back to the real importance, the people. well, next, i take it home and the trunk does not even come close to fitting a double stroller, and when i put my 3 month old son behind my seat i cannot push in the clutch without hitting my knee... i would put my 2 year old daughter behind my seat instead but she will kick and distract me the whole time driving. so the very next day i try to tell them about the problem and instead of working with me before the loan goes through.. scott gets scared of losing his comission and sends in mark burg.. mark burg was very nice the first day i met him (before i purchased a vehicle) on day two when i asked for a trade... he tried to scare me out of doing a trade by saying, "if you trade it in now your credit will show a reposession and you will be upside down on your loan, therefore you will have more profit to owe us on top of a new loan." which since the loan didnt go through and the loan would have been switched to new loan. it was all lies and scare tactics. then he proceeds to call me an "adult" and says that i can make my own decisions and choices. which, is true but i was hoping to get a little help, as a father of two who works hard for everthing he has and doesnt want to waste his money on a car that is not right for him and his family. but because they dont want to lose a little bit more comission by selling me a cheaper made car for a higher price they refuse to cooperate.i also have three employees that i work with that are currently looking for new cars but are looking at dodges because of the poor customer care that jon hall has associated with chevrolet. my advice for the next first time car buyer.. go with a comission free dealer and know what is right for you before you go in the dealership, because places like jon hall are more interested in a sale today than a happy customer tomorrow. sincerely, Victor DiTusa More

Sales manager was great - the salesman credited for the sale should be in getready rather than in sales - if I did not know what I wanted he could never have influenced me. He was a real Farmer! sale should be in getready rather than in sales - if I did not know what I wanted he could never have influenced me. He was a real Farmer! More

We had a wonderful experience working with Ginette and all the staff. I bought a Chevy Suburban from Ginette in 2002 and was fortunate to work with her again. My wife Monica tells me everyday that she l all the staff. I bought a Chevy Suburban from Ginette in 2002 and was fortunate to work with her again. My wife Monica tells me everyday that she loves her new Equinox! Thanks to Ginette, Carl, and Jerry Mathias for making the car buying experience a pleasant one. More