Jon Hall Chevrolet

I just bought a 2011 Chevrolet Traverse from Jon Hall Chevrolet. We got a great deal and they made the buying process so easy. We drove 1 hour to go see Freda Pennington!!! I highly recommend Jon Hall Chevrolet. We got a great deal and they made the buying process so easy. We drove 1 hour to go see Freda Pennington!!! I highly recommend Jon Hall Chevrolet !!! They go out their way to make sure they give you outstanding service. More

My husband brought home a 2010 Malibu from the dealership. They had let him bring it home. But I had been on line and the new Equinox had caught my eye. So we went back to Jon Hall. I am almost 60 dealership. They had let him bring it home. But I had been on line and the new Equinox had caught my eye. So we went back to Jon Hall. I am almost 60, and Henry our salesman understood that I was excited about the car but that, as a woman, one of my big concerns was personal safety. Not like in a crash, but like in terms of personal security. He said, "I'll take care of your price, but let me show you how this car will take care of you." He set the unlock feature so that only the driver's door opens from the key fob. He set the lights so that they dim only after I've had time to get to our front door at home. He had me call OnStar, and they set me up so that I can call for help if I feel threatened in any way. He set up blue tooth so I can call my friends without having to mess with my cell phone. Then he introduced me to a lady Service Advisor, so I had a fellow woman to call, if I have questions or concerns about my new car. Most men -- let alone a car salesman -- don't have this kind of understanding of how a woman feels when she's driving her car. If writing this helps anybody our there, then I offer to women that they should shop at Jon Hall Chevrolet, but when you do you should insist on dealing with Henry Sterling. More

I went to this dealership because of an Ad flyer that I recieved in the mail about an upcoming inventory liquidation sale that they were having, claiming to give you 110 % of Kelly Blue Book value. The amo recieved in the mail about an upcoming inventory liquidation sale that they were having, claiming to give you 110 % of Kelly Blue Book value. The amount that they offered to me for my trade wich is a 22 month old Excellent condition upscale truck with very low miles, was so far below the actual value, that it should have been illegal to have even offered it. The staff was kind of friendly, a little pushy, but to be expected I guess. But the sales manager Scott Stevens was a real jerk, and treated me like I was an enemy and not like a perspective client. More

I had an accident with my car, the insurance company recommended Jon Hall Chevrolet since I am a disabled widow and they had a free transport to pick me up to pick up my car. Damage was to the roof recommended Jon Hall Chevrolet since I am a disabled widow and they had a free transport to pick me up to pick up my car. Damage was to the roof and a shattered windshield. Since work necessitated removing headliner to complete and there were two small sags in it, I asked if they would please fix it for me. They replied yes, they could do that, but it would not be a good job. Told them to go ahead. I had no idea they would do such incredibly poor work when I gave them my agreement. Had they told me that the headliner would look worse than ever, I certainly would never have given them the go ahead, even though I know nothing about cars or their repair! The job they did is incredibly ugly, making the condition at least 90% worse than the couple of wrinkles that were there, and I am getting nowhere with the people of Jon Hall Chevrolet who keep repeating that I was told it would not be a good job! There's a good job and there's total ruination! More

I have had a horrible experience all together with this dealership from financing to service. I bought a $20,000 vehicle but it was used..if you try to get service on a used car you are not as important as dealership from financing to service. I bought a $20,000 vehicle but it was used..if you try to get service on a used car you are not as important as the new cars. Financing department is very incompetent! I had to call them to find out why I have not received a bill yet,it turns out they didn't have all the info the needed and financing was pending. They never bothered to call and let me know it was missing. I wound up being late on my first payment because they didn't bother to tell me the license copy they took was to dark. Then when it came to my 30 day warranty I went to get something fixed and somehow the car was uncertified AFTER I bought the "Certified" vehicle. I have had nothing but hassles and would not recommend them to anyone. The Sales guy was very helpful and outgoing it was the other departments that I had problems with. More

They will NOT do warranty work to a car I bought from them a few years ago. them a few years ago. More