Jones Acura

I would say I have a great experience with purchasing my vehicle through Jones Dealership. Andy Piolotti did an awesome job from beginning to end. He has continued to keep in touch and makes sure even aft vehicle through Jones Dealership. Andy Piolotti did an awesome job from beginning to end. He has continued to keep in touch and makes sure even after purchasing my vehicle that I am satisfied with everything. If there is an issue he would try to find out what to do to fix this issue. Only thing that I found disappointing was the fact that they did not have my Title at the time I purchased the vehicle . I found out on this day that it would take at least two weeks to receive due to the fact that I live out of state. I wish they would have known that prior so that since they knew a head of time more than two weeks out that I would be purchasing the vehicle from them . I made arrangements to come down there a head of time. Asides from that I would recommend them if you are purchasing an Acura from them. More

Very smooth transaction. We'd highly recommend this dealership. Jason Ness is top-shelf salesman. We wanted a slightly used RDX but there was none on the lot. He remembered a loaner that would be avail dealership. Jason Ness is top-shelf salesman. We wanted a slightly used RDX but there was none on the lot. He remembered a loaner that would be available in a week or 2. Jason helped us get the best deal without pressuring us. Thank you Jason and Jones Acura! More

Had the pleasure of working with Jason. This gentleman is top notch and knows the vehicles inside and out. The purchasing process was painless and there was zero pressure, exactly how it should be. Ever is top notch and knows the vehicles inside and out. The purchasing process was painless and there was zero pressure, exactly how it should be. Every option was analyzed to ensure the best possible financial outcome. Thanks to both Jason and Jones Acura! More

This is the 7th vehicle I have purchased from the Jones family. I love my new RDX! Even in this difficult time, the entire process was easy and flawless. Michael Keppel seamlessly steered me through the s family. I love my new RDX! Even in this difficult time, the entire process was easy and flawless. Michael Keppel seamlessly steered me through the sales process and Jason Ness made the finance and closing side quick and simple. Both were extremely professional, knowledgeable, thorough and helpful. I will definitely be back. More

Easy!!! I 'browsed' the showroom months ago while having my ILX serviced. Michael offered assistance then and followed up with an email, several weeks ago, w I 'browsed' the showroom months ago while having my ILX serviced. Michael offered assistance then and followed up with an email, several weeks ago, when I became eligible for the 'Pull Ahead' Program. At neither time did I feel 'pushed' but rather assisted. He patiently worked with me throughout the process resulting in 'a most satisfied customer'. In addition, Will and Jason assisted resulting in a seamless process. More

Another Terrific Purchasing Experience! Thank you Mike for your professionalism and patience! I wanted a combination Lunar Silver with Graystone leather 2019 Acura ILX. Although there wasn Thank you Mike for your professionalism and patience! I wanted a combination Lunar Silver with Graystone leather 2019 Acura ILX. Although there wasn't one in stock, you went out of your way to find one and have it delivered to the showroom. I love it! This is my third Acura purchased from Jones Acura, Lancaster. Each experience rated AAA+ because of the caliber of salesmen I've dealt with. Again, thank you Mike Deanna Vecrumba More

Blessed to find this Dealership-Best Buying Experience Ever! My daughter found this dealership a few years ago which was a total blessing for our entire family and friends! Jason Ness and Will Cross from that da My daughter found this dealership a few years ago which was a total blessing for our entire family and friends! Jason Ness and Will Cross from that day and always have treated us as special family and worked their best to fit us with the best car/option! They are not just salesmen there to sell/put you in a car they are truly special people and always work out the best car/deal for YOU! I am on my second RDX, I love the cars that have picked for me, love the experience each and every time I am at Jones Acura, and would never ever go to another car dealership! Thank you Jason and Will from the bottom of my heart! More

Best Car Buying Experience! This was the best car buying experience for me. The service was exceptional and efficient. Andy is very professional, he provided a very comfortable, This was the best car buying experience for me. The service was exceptional and efficient. Andy is very professional, he provided a very comfortable, no stress environment which was very conducive to making the best decision for us. Will very patiently went through the financial and legal information in a very easy to understand manner. Andy spent the time necessary to make sure we understood the features of the vehicle that add so much to the pleasure of owning such a highly desirable vehicle. They found the vehicle we needed and had it ready for us within a very short time frame. Thank you, Andy, and Will. More

Pleasant, No Hassle Experience Andy was very helpful and patient as we test drove a couple vehicles. Once we decided on the MDX Hybrid, Andy and Will worked out a great deal for us Andy was very helpful and patient as we test drove a couple vehicles. Once we decided on the MDX Hybrid, Andy and Will worked out a great deal for us and located the exact car we wanted. They even made sure to find one without the front license plate holder at our request. This was by far the best buying experience we have had. Thanks Andy and Will! More

Easy sales agent great car. Picked up my new RDX yesterday and was amazed with the car's features. Worked with Andy and Jason for a smooth settlement. They helped me make a Picked up my new RDX yesterday and was amazed with the car's features. Worked with Andy and Jason for a smooth settlement. They helped me make a one payment lease and saved $2800.00 over making 36 monthly payments. It was a difficult settlement as Jones requires a certified check even after checking my high credit score and I wasn't even going to borrow any money!!!??? I had to spend a lot of time and effort making financial arrangements to satisfy them. Andy was really a great guy, very laid back not like most auto salesmen. Made purchasing a high end car much more relaxing. After driving my 2003 CRV with 200.000 miles I'm looking forward to a wonderful experience with my new RDX. Hope i'm not disappointed!!!! More