Jones Acura
Lancaster, PA
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50 Reviews of Jones Acura
This is the 7th vehicle I have purchased from the Jones family. I love my new RDX! Even in this difficult time, the entire process was easy and flawless. Michael Keppel seamlessly steered me through the s family. I love my new RDX! Even in this difficult time, the entire process was easy and flawless. Michael Keppel seamlessly steered me through the sales process and Jason Ness made the finance and closing side quick and simple. Both were extremely professional, knowledgeable, thorough and helpful. I will definitely be back. More
Easy!!! I 'browsed' the showroom months ago while having my ILX serviced. Michael offered assistance then and followed up with an email, several weeks ago, w I 'browsed' the showroom months ago while having my ILX serviced. Michael offered assistance then and followed up with an email, several weeks ago, when I became eligible for the 'Pull Ahead' Program. At neither time did I feel 'pushed' but rather assisted. He patiently worked with me throughout the process resulting in 'a most satisfied customer'. In addition, Will and Jason assisted resulting in a seamless process. More
Another Terrific Purchasing Experience! Thank you Mike for your professionalism and patience! I wanted a combination Lunar Silver with Graystone leather 2019 Acura ILX. Although there wasn Thank you Mike for your professionalism and patience! I wanted a combination Lunar Silver with Graystone leather 2019 Acura ILX. Although there wasn't one in stock, you went out of your way to find one and have it delivered to the showroom. I love it! This is my third Acura purchased from Jones Acura, Lancaster. Each experience rated AAA+ because of the caliber of salesmen I've dealt with. Again, thank you Mike Deanna Vecrumba More
Blessed to find this Dealership-Best Buying Experience Ever! My daughter found this dealership a few years ago which was a total blessing for our entire family and friends! Jason Ness and Will Cross from that da My daughter found this dealership a few years ago which was a total blessing for our entire family and friends! Jason Ness and Will Cross from that day and always have treated us as special family and worked their best to fit us with the best car/option! They are not just salesmen there to sell/put you in a car they are truly special people and always work out the best car/deal for YOU! I am on my second RDX, I love the cars that have picked for me, love the experience each and every time I am at Jones Acura, and would never ever go to another car dealership! Thank you Jason and Will from the bottom of my heart! More
Best Car Buying Experience! This was the best car buying experience for me. The service was exceptional and efficient. Andy is very professional, he provided a very comfortable, This was the best car buying experience for me. The service was exceptional and efficient. Andy is very professional, he provided a very comfortable, no stress environment which was very conducive to making the best decision for us. Will very patiently went through the financial and legal information in a very easy to understand manner. Andy spent the time necessary to make sure we understood the features of the vehicle that add so much to the pleasure of owning such a highly desirable vehicle. They found the vehicle we needed and had it ready for us within a very short time frame. Thank you, Andy, and Will. More
Pleasant, No Hassle Experience Andy was very helpful and patient as we test drove a couple vehicles. Once we decided on the MDX Hybrid, Andy and Will worked out a great deal for us Andy was very helpful and patient as we test drove a couple vehicles. Once we decided on the MDX Hybrid, Andy and Will worked out a great deal for us and located the exact car we wanted. They even made sure to find one without the front license plate holder at our request. This was by far the best buying experience we have had. Thanks Andy and Will! More
Easy sales agent great car. Picked up my new RDX yesterday and was amazed with the car's features. Worked with Andy and Jason for a smooth settlement. They helped me make a Picked up my new RDX yesterday and was amazed with the car's features. Worked with Andy and Jason for a smooth settlement. They helped me make a one payment lease and saved $2800.00 over making 36 monthly payments. It was a difficult settlement as Jones requires a certified check even after checking my high credit score and I wasn't even going to borrow any money!!!??? I had to spend a lot of time and effort making financial arrangements to satisfy them. Andy was really a great guy, very laid back not like most auto salesmen. Made purchasing a high end car much more relaxing. After driving my 2003 CRV with 200.000 miles I'm looking forward to a wonderful experience with my new RDX. Hope i'm not disappointed!!!! More
Great experience! What a pleasant experience working with Andy and the team at Jones! Drove away in my new RDX feeling like I was well on my way to understanding the te What a pleasant experience working with Andy and the team at Jones! Drove away in my new RDX feeling like I was well on my way to understanding the technology package and feeling confident that if I still had questions, I can call or drop by anytime! Thank you Jones Acura!Love my RDX!!! More
Super happy with our vehicle Treated us great!!! Very professional and knowledgeable about the mdx. Definitely would buy another vehicle from there!! Transaction was super smooth Treated us great!!! Very professional and knowledgeable about the mdx. Definitely would buy another vehicle from there!! Transaction was super smooth and very pleasant to deal with!!! More
Friendly and Knowledgeable We purchased a 2019 RDX. The whole process was very smooth. Mike and Jason combined for a great team! We love the new design and performance. Mike cam We purchased a 2019 RDX. The whole process was very smooth. Mike and Jason combined for a great team! We love the new design and performance. Mike came in on his day off when they delivered the car and spent several hours with us detailing and explaining all of the packages and accessories. More

