Jones Bel Air Subaru

They may have the vehicle you want, but please be careful when buying from this dealership. I've never experienced such pressure buying new vehicle. All of their additional services and offers sound attract when buying from this dealership. I've never experienced such pressure buying new vehicle. All of their additional services and offers sound attractive but are a overpriced. Read over the papers carefully, buy the vehicle if you think the price is right, and say NO to everything else; you can always get additional services and warraties later from a 3rd party. First they'll treat you nicely, then they'll fool and forget you. The staff is unprofessional and unhelpfull. I hope your experience with this dealer won't be as disappointing as mine. More

I had a verbal agreement to purchase a 2007 Dodge Ram 3500 (stock #8874A)for $32,115 with Sales Consultant John Burns via phone on 9/29/11 at 2:33 pm. I offered to put a credit card hold on the truck, bu 3500 (stock #8874A)for $32,115 with Sales Consultant John Burns via phone on 9/29/11 at 2:33 pm. I offered to put a credit card hold on the truck, but he/they agreed to hold the vehicle for me with out doing so. I called John Burns at 6:04 pm on 6/28/11 to let him know I had the check and was planning on coming up to get the truck. After a short conversation we agreed that traffic might prevent me from arriving before they closed and the plan was for me to come up on Friday morning( 6/30/11) when I got off work to pick up the truck. At 6:57 pm John Burns calls me back and tells me the truck has sold. I called him back at 6:58 pm and asked how the truck sold since we had an agreement. He said "we have 43 acres of vehicles and lots of salesmen". More

Watch out for the finance Manager Brian Kerr. He told me he had a warranty quota to hit so he'd call his boss for a better price on a warranty. Turns out the boss he called was okay with dropping 800 off th he had a warranty quota to hit so he'd call his boss for a better price on a warranty. Turns out the boss he called was okay with dropping 800 off the warranty. Brian showed me a cost sheet and through internet investigation he modified the cost sheet to show a $1000 markup. Funny thing was Brian said he's been doing finance for 10 years and Ian (the boss) has only been in the business 2 years and is not Brians boss at all. We love the Subaru but not this dealer. Turns out the "jones for lifetime" deal of free carwashs, oil changes, manicures actually cost 500 but are added into the back if the price. I mist say that the dealership is beautiful and Eco friendly but the shadiness inside is a shame. Stay away from this dealer and Brian Kerr. More

This review is for Bel Air Subaru. Just received a 2011 that I pre-ordered. My sales rep. Jeff and the manager Anthony were unbelievably accommodating. They matched the lowest price that I could find in th that I pre-ordered. My sales rep. Jeff and the manager Anthony were unbelievably accommodating. They matched the lowest price that I could find in the region and gave me what I was looking for on my trade-in. These guys are more than happy to work with you in order to make the experience a good one. They sure did work to make me happy and I very much appreciate it. I am pretty difficult to please, drive a hard bargain and can be a pain in the.... , so I was very impressed with how they handled my needs. They delivered the vehicle well in advance of what I was expecting. Great work all around. I would definitely buy another car from them, no doubt about it. More