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Jones Chevrolet Humboldt

Humboldt, TN

4.4
595 Reviews

5390 US Highway 45 Bypass

Humboldt, TN

38343

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595 Reviews of Jones Chevrolet Humboldt

August 04, 2024

wonderful staff and very caring about my knowledge of my car. I never go any where else More

by winfmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Tessa Buckingham, Cody Hathorn
Aug 04, 2024 -

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

August 04, 2024

This place started off little rocky at first, but I will say they made up for it at the end!! And made a better deal for me. More

by kashankl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam , Hunter Cox, Ben Tournier
Aug 05, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

August 01, 2024

Awesome prices, nice trucks, they work with you, funny, know what they are talking about and quick. And reey good at there jobs. More

by john_gula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Hiraldo, Mark Hoppe, Amanda Cowden, Jessie Castleman, Erica Wilson, Kaylen Ahlquist
Aug 01, 2024 -

Jones Chevrolet Humboldt responded

John, Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

August 01, 2024

This is a great place to buy a vehicle ! Super friendly, reasonably priced, and no pushy sales tactics ! I may be buying again in the near future! Thanks guys! More

by blainejung75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Hiraldo, Jessie Castleman
Aug 02, 2024 -

Jones Chevrolet Humboldt responded

Blaine, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

August 01, 2024

David Was an Excellent salesman, he did have the usual salesman tactics, but over all would definitely use in again. More

by keithjoliver
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman, Kaylen Ahlquist, Ashley Bennett, David Ozment
Aug 02, 2024 -

Jones Chevrolet Humboldt responded

Keith, Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

August 01, 2024

I had to proactively reach out repeatedly to get updates, including to find out my car was/had been ready. Staff was friendly but each phone call was a major headache, I ended up waiting on hold for 15+ mins More

by ewylde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Jeremy Sanford, Tessa Buckingham, Cody Hathorn
Aug 02, 2024 -

Jones Chevrolet Humboldt responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jones Chevrolet Humboldt Management Team

July 31, 2024

David made the entire process simple! Super friendly and personable! David is very knowledgeable and provided excellent service. David ensured that we had all the information we needed p More

by sacksk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Cowden, Jessie Castleman, David Ozment
Aug 01, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for choosing Jones Chevrolet Humboldt! Please let David know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

July 29, 2024

I first talked to Meredith over what I found on the Internet talk to for about a hr she never rushed to get off the phone helpedwithall my question super nice lady and helpful she made me a appointmen More

by jeffreybelew77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meredith , Jessie Castleman, Ben Tournier
Jul 29, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much, Jeffrey, for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

July 27, 2024

Love the truck kiddos to General Manager Hoppe and sweet little Megan. They made it all worth the while. More

by cclaunch60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hoppe, Megan Pettit, Katherine Belew, Ashley Bennett
Jul 28, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

July 27, 2024

No communication. Customer service was very poor. Feel very misled by dealership. Don't feel they inspect used vehicles thoroughly before sale. Service dept closes ear More

by Clayparis12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Hoppe, Megan Pettit, Jeremy Sanford, Tessa Buckingham
Jul 31, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

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