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Jones Chevrolet Humboldt

Humboldt, TN

4.4
595 Reviews

5390 US Highway 45 Bypass

Humboldt, TN

38343

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595 Reviews of Jones Chevrolet Humboldt

April 25, 2024

Everyone was very nice and friendly and professional. My salesman Cliff worked very hard to get me what I wanted and made sure I was satisfied. More

by kim_ann_taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni, Cliff Nathaniel, Hannah Frazier
Apr 26, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cliff and our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

April 24, 2024

Great job, very laid back and relaxed. No issues.very good at his job. Great experience More

by Bwood472
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
Apr 26, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

April 23, 2024

A 3000 mile odometer discrepancy discovered after delivery went largely ignored requiring multiple phone calls over two days of which resulted in an adequate and very unprofessional response. A very More

by brucebehlmann
Recommend Dealer
No
Employees Worked With
Hunter Cox, Nino Ianni, Carlo Ianni
Apr 26, 2024 -

Jones Chevrolet Humboldt responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Please provide the best way to contact you, and I will follow up. You can also reach out to us directly at (731) 798-2766. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

April 22, 2024

Tessa was extremely helpful but i have been waiting on a response from the warranty company for over a week. More

by SCOTT.THOMPSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Landen Collins, Jeremy Sanford, Tessa Buckingham
Apr 25, 2024 -

Jones Chevrolet Humboldt responded

Thank you for providing this feedback, Scott, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

April 21, 2024

They were very helpful, polite,and easy to work with. They were able to find exactly what I was looking for. More

by rainesjohn12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni, Mark Hoppe, Jessie Castleman
Apr 21, 2024 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

April 21, 2024

When I arrived for my scheduled service appointment there was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get m More

by klynk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Crystal Garcia
Apr 21, 2024 -

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

April 18, 2024

Carlos n his father did a wonderful job in finding the truck I was looking for. They handled everything for me unlike the dealership in Savannah,Tn. These guys have a customer for life thank u Carlos and More

by chadjcardwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni, Carlo Ianni
Apr 18, 2024 -

Jones Chevrolet Humboldt responded

Chad, It's fantastic to hear that Carlos and Nino provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

April 18, 2024

BEST OVERALL DEALERSHIP. THE MANAGER NINO went above and beyond for us. We will definitely come here again. Everyone from greeter to finance was awesome. The car was just wh More

by Rfisk002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Lanni, Carlo Ianni, Cliff Nathaniel
Apr 18, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

April 17, 2024

They got to work on my car quick, kept me informed on progress and give me the price on repairs before they started the job. More

by johnmeadows0392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landen Collins
Apr 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

April 17, 2024

I had a pleasant time here today Israel was amazing very friendly atmosphere I would rate my experience 1 to 10.... 100 ok very professional and down to earth quick and easy!! Thanks Jones Chevrolet of Humb More

by dkcook82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isreal Silva
Apr 17, 2024 -

dkcook82 responded

I would like to thank you personally from the bottom of my heart Isareal made me feel very confident in my car buying experience it was very quick and he came to pick me up in my new car I think it was awesome! And he drove my old car back to dealership

Apr 17, 2024 -

dkcook82 responded

Thanks 🙏🏾

Apr 18, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Israel delivered such a great experience! Jones Chevrolet Humboldt Management Team

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