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Jones Chevrolet Humboldt

Humboldt, TN

4.4
595 Reviews
Call Dealership (731) 798-2766

5390 US Highway 45 Bypass

Humboldt, TN

38343

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595 Reviews of Jones Chevrolet Humboldt

December 21, 2024

Great service and communication about appointments and any warranty issues are great. Past experience with warranty work was top notch. More

by WF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jania, Crystal Garcia, Jeremy Sanford, Tessa Buckingham
Report | Print
Dec 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

December 19, 2024

Everything was great until the pickup of the vehicle. Vehicle was to be detailed and it was not. Was not even washed. Purchased a diesel and delivered with low DEF fluid. More

by riverkacz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni, Hannah Frazier, Kaylen Ahlquist
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

We appreciate your business and candid feedback. Please don't hesitate to reach out if you would like to discuss your concerns in more detail. We are always happy to help! Jones Chevrolet Humboldt Management Team

December 19, 2024

I was satisfied gave me information that I needed thank you they got me in and out at a good time More

by deloisbcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

December 19, 2024

Staff was attentive and professional. Kaylynn was especially helpful in finding exactly what I was looking for. More

by surefirefx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Cox, Kaylen Ahlquist
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kaylen delivered such a great experience! Jones Chevrolet Humboldt Management Team

December 19, 2024

The task was completed in a fair time. My wait time was minimal so I could move on. More

by Jrfren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Jeremy Sanford, Tessa Buckingham
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 17, 2024

Wait time for oil change is always at least an hour , with an appointment! Not acceptable More

by bturnbow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Jeremy Sanford, Tessa Buckingham
Report | Print
Dec 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jones Chevrolet Humboldt Management Team

December 15, 2024

It was easy to get a service appointment and later to get new tires and alignment. More

by Dirtmapping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Dec 15, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 12, 2024

Friendly service department; very punctual Nice waiting room,gave me my first oil change free More

by pearlbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Jeremy Sanford, Tessa Buckingham
Report | Print
Dec 12, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 09, 2024

Great people. knowledgeable of products and willing to help in every way. super helpful. sent me several videos of walk arounds to show me all my options. the More

by dej1030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Hiraldo, Erica Wilson
Report | Print
Dec 09, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

December 07, 2024

Crystal is an excellent service advisor and the staff is very helpful. I highly recommend this service department. More

by BRNDYWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
Report | Print
Dec 09, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Crystal here at Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

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