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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
255 Reviews

255 Reviews of Jones Chevrolet Humboldt - Service Center

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August 23, 2024

the equiment broke down and the wait was very long and it was nothing to do. More

by nick.adams94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Aug 27, 2024 -

Jones Chevrolet Humboldt responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to me directly at (731) 798-2766. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

August 21, 2024

The service was great and they found the problem and called me to see if they could fix the problem. Thanks More

by jackie.cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Aug 21, 2024 -

Jones Chevrolet Humboldt responded

Jackie, Thanks for sharing about your service experience with Jones Chevrolet Humboldt. Tessa and our team appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

August 20, 2024

Enjoy coming customer service is an A+. They get you in and out in a timely manner More

by Amshaw7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Aug 20, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

August 20, 2024

Crystal was great at making sure the process with my car was expedited and on point. More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that Crystal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

August 17, 2024

I didn’t have to wait long. Customer service was very nice.She came in and show me and explain to me about my tires and a crippled of other things I need to have done. I didn’t h More

by Andrearenaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Aug 18, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Andrew, it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

August 16, 2024

Great place n they treat you like family n if u need any thing u just ask More

by hustonranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Aug 18, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

August 12, 2024

They have always been great to work with. They check in periodically to make sure everything is ok with my vehicle. Great friendly service. More

by chrisinsurance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cowden, Tessa Buckingham
Aug 12, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

August 11, 2024

They had my truck for 10 months. They had to put a motor in it under the warranty. Went through 3 Service Managers while they had my truck and that was in the first few months they h More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Aug 15, 2024 -

Jones Chevrolet Humboldt responded

Pam, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

August 05, 2024

They were quick on my diagnosis and it didn't take long at all to repair the problem. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hathorn
Aug 05, 2024 -

Jones Chevrolet Humboldt responded

Monique, Thank you for the kind words for our service department! We look forward to sharing your compliments with Cody and our team. Please don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

August 05, 2024

Jones Chevrolet, I have no problem telling peoples friends and family what good service and the hospitality about Jones Chevrolet a humble I hope in the future I will send you awesome customer and tha More

by SONKAB771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Jordan, Hunter Cox, Marlene Hiraldo, Robert Cowden, Carlo Ianni, Devin Burnside, Mariano Boites, Tessa Buckingham, Cody Hathorn
Aug 05, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

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