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Jones Chrysler Dodge Jeep

Savannah, TN

Overview
Reviews
4.7
368 Reviews
Call Dealership (731) 925-9016

1350 Wayne Rd

Savannah, TN

38372

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Showing 368 reviews

May 20, 2025

Worth the drive for buying a vehicle, saved a lot of money by choosing Jones automotive dealership. Unbeatable power train warranty and dealer rebates sealed the deal for me! More

by Mike E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Crites, Romeo Knight
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May 21, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the great feedback! We're so glad the drive was worth it and that you found unbeatable value with our powertrain warranty and rebates. Enjoy your new vehicle, and thank you for choosing Jones!

May 18, 2025

He provided us with impeccable service as we bought our Jeep Grand Cherokee Limited. He was knowledgeable of the vehicle we were interested in as well as the inventory of other vehicles. More

by batubbssr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Cunningham, Brian Howell
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May 20, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the great feedback! We're glad to hear you received impeccable service and knowledgeable guidance throughout your Jeep Grand Cherokee purchase. Enjoy your new vehicle!

May 18, 2025

Very knowledgeable and helpful. Everyone at dealership went out of their way to help me thru the process of my ram purchase. Greatly appreciated More

by jamieoffshore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moore, Ashley Pineda, Thomas Carlini
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May 20, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the kind words! We're glad our team went above and beyond to help you with your Ram purchase. We truly appreciate your support and hope you enjoy your new truck!

May 14, 2025

Sales team at Jones CDJR is top notch. I would recommend them to one looking for a new Ram. More

by tutter73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lewis
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May 16, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the great recommendation! We're glad to hear the sales team at Jones CDJR delivered a top-notch experience. Enjoy your new Ram!

May 13, 2025

Gage and the staff are wonderful people and very easy to deal with and great selection More

by thomas.roye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Jeremy Lewis, Ashley Pineda, Morgan Carr
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May 14, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the great feedback! We're glad Gage and the team made your experience smooth and enjoyable. We appreciate your support and hope you love your new ride!

May 07, 2025

Just a great place to have work done. Always try to be very helpful and accommodating More

by pgdavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
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May 08, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the great feedback! We're glad to hear you've had consistently helpful and accommodating service. We appreciate your trust and look forward to continuing to serve you!

May 05, 2025

Great! Will do business again with Cayla. She made the process easy! 5 stars, everyone More

by CHERISH1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda
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May 05, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the 5-star feedback! We're so glad Cayla made everything easy for you. We look forward to seeing you again in the future!

April 28, 2025

Great service and friendly staff. Would highly recommend to any for them to have there service done there More

by dmoore6340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
Report | Print
Apr 30, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the kind words! We're thrilled to hear you had a great experience with our service team. We appreciate your recommendation and look forward to helping you again!

April 26, 2025

Supportive to my needs. Customer service great...except for no call back when truck was ready.. More

by RLMAKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
Report | Print
Apr 30, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your feedback! We're glad to hear our team was supportive and that you had a positive experience overall. We apologize for the missed call -- your time and communication are important, and we'll work to ensure that doesn't happen again!

April 22, 2025

Multiple loose bolting after a clutch replacement on a recall performed by the service department. Returned twice after the initial service was performed. Very poor craftsmanship! Although service departm More

by bbeckham39
Recommend Dealer
No
Employees Worked With
Service department
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Apr 23, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for sharing your experience. We're truly sorry to hear about the issues you encountered following the recall service, and we understand how frustrating that must have been. While we regret the initial problems, we’re glad to hear that the service department manager at one of our other stores stepped in and did their best to make things right. Your feedback is important and will be used to help improve the quality and consistency of our service. If you have any further concerns or need additional assistance, please don’t hesitate to reach to me. -Bethany Franks, Marketing, PR, and Community Outreach Director

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