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Jones Chrysler Dodge Jeep

Savannah, TN

4.6
358 Reviews
Call Dealership (731) 925-9016

1350 Wayne Rd

Savannah, TN

38372

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358 Reviews of Jones Chrysler Dodge Jeep

September 17, 2023

Very unorganized,sold us a vehicle that had been wrecked we had to carry it back and trade for a different one it’s been almost a month and they still don’t have our paper completed properly!!! Very very p More

by doxie60
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Moore, Carlos Marques, Justin Calkins, Anthony Benton
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Sep 18, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jones Chrysler Dodge Jeep Management Team

Sep 21, 2023 -

doxie60 responded

My email address is Doxie60@hotmail.com, also may I add that the check to pay off the vehicle that we traded in was sent to the wrong financial company, it was sent to one in Kansas with us plainly telling you guys that it was in Corinth Ms and why would they not know that hence they had to call and get payoff and mailing address (or should have gotten mailing address) so now our loan has been 22 days since we traded and has not been payed off!! NOT A HAPPY CLIENT at all!!! I’ve called everyday with avail to where the money is at or what is going to be done about it!! This is absolutely the worst vehicle trading we’ve ever experienced in our lifetime and we’ve traded vehicles as far as Houston, TX!!! If everyone is treated the way we have been treated it want take long for the word to get out that Jones in Savannah IS NOT THE PLACE TO BUY A VEHICLE!! Charles and Gail Knight

September 17, 2023

Great service center. Employees are great to work with. Very happy with my experience with this company. More

by jamiller70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 18, 2023 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

September 14, 2023

Outstanding, this is my 3rd purchase at Jones and each time the staff is friendly, knows the vehicles well and deal fairly with me! More

by jht2844
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Letson
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Sep 17, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

September 13, 2023

It’s took them over a year to fix my car. Been out there more than once. Did not fix it until I called Chrysler Headquarters! No I could not say I got good service. More

by ANGELA.ELIZABETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Sep 17, 2023 -

Jones Chrysler Dodge Jeep responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Angela, and hopefully, we can get to the bottom of this. Jones Chrysler Dodge Jeep Management Team

September 13, 2023

Just and oil change, but it was quick, easy, friendly and professional service. In and out with no problems. Highly recommend Jones Chrysler Dodge Jeep. More

by retiredntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Sep 14, 2023 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

September 10, 2023

Friendly and helpful staff. Great sales staff as well been using this company for 5 years now. More

by JOEYLBOLIN1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Graham,
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September 09, 2023

Friendly and helpful people I would recommend this business to all friends and family and coworkers More

by lewis1914
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa lupo
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September 09, 2023

Tyris is top notch. He is devoted to his customers and getting the best deal he can do. He’s a great guy. The overall experience with the dealership and it’s employees w More

by tleewebb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyris, Paul White
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September 07, 2023

At first dealing with Frank not so good. He is rude.and unhelpful But thanks to Alyssa for coming to my rescue. She is very polite and willing to help whatever your needs. I hope your dealer More

by BRITTD
Recommend Dealer
Yes
Employees Worked With
Frank a zero
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September 06, 2023

Service department always Very slow response in answering the phone. Service after arrival was good. More

by mtn9721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
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