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Jones Chrysler Dodge Jeep

Savannah, TN

4.6
359 Reviews

1350 Wayne Rd

Savannah, TN

38372

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359 Reviews of Jones Chrysler Dodge Jeep

April 22, 2025

Multiple loose bolting after a clutch replacement on a recall performed by the service department. Returned twice after the initial service was performed. Very poor craftsmanship! Although service departm More

by bbeckham39
Recommend Dealer
No
Employees Worked With
Service department
Apr 23, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for sharing your experience. We're truly sorry to hear about the issues you encountered following the recall service, and we understand how frustrating that must have been. While we regret the initial problems, we’re glad to hear that the service department manager at one of our other stores stepped in and did their best to make things right. Your feedback is important and will be used to help improve the quality and consistency of our service. If you have any further concerns or need additional assistance, please don’t hesitate to reach to me. -Bethany Franks, Marketing, PR, and Community Outreach Director

April 14, 2025

Wonderful and professional service by their entire team. Customer service is clearly the number one priority for them. More

by baileydigby10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Crites, Ashley Pineda, Jason Renfroe
Apr 15, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the kind words! We're so glad you had a wonderful and professional experience with our team. Putting customers first is what we strive for every day!

April 13, 2025

The dealership was great! Everyone was kind and friendly! I would definitely recommend them to anyone! More

by x_cunningham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moore, Ashley Crites, Jeremy Lewis, Anthony Benton, Ashley Pineda
Apr 14, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. We truly appreciate your recommendation and look forward to helping you again in the future!

April 13, 2025

The people at the dealership were very courteous . Rebecca in the service department was very through More

by eddie.vandiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
Apr 14, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your kind words! We're so glad Rebecca and the rest of our team provided a courteous and thorough experience. We appreciate your support and look forward to serving you again!

April 12, 2025

Fast and convenient sale over the internet. Game was very helpful with my sales process! More

by rfinch036
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Durham , Ashley Pineda
Apr 14, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your feedback! We're glad to hear Gabe made your online car-buying experience fast and convenient. We appreciate your support and look forward to assisting you again in the future!

April 05, 2025

Ashley was very pleasant, courteous, friendly. Got us in our vehicle we wanted excellent service More

by higgykids
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Crites, Ashley Pineda
Apr 05, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chrysler Dodge Jeep Management Team

April 02, 2025

Fast and friendly. Great people to work with. Explain everything in detail. Service has been excellent More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Jason Renfroe
Apr 02, 2025 -

Jones Chrysler Dodge Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chrysler Dodge Jeep! Jones Chrysler Dodge Jeep Management Team

March 31, 2025

Great service and speedy repair for our service truck Very good cooperation and communication on repairs made More

by skelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
Mar 31, 2025 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing about your experience with Jones Chrysler Dodge Jeep. We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

March 29, 2025

I don’t know witch time I brought one in or vehicle this review is for. More

by rosban12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites, Ashley Pineda
Mar 29, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep. Jones Chrysler Dodge Jeep Management Team

March 29, 2025

Everything was smooth and simple. We first talked with Bryan Howell and he answered my questions with ease. For our final step of our purchase we talked to Max and Ashley. We bought t More

by Simsie94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Howell, Ashley Pineda
Mar 29, 2025 -

Jones Chrysler Dodge Jeep responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones Chrysler Dodge Jeep Management Team

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