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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.4
150 Reviews

150 Reviews of Jones Chrysler Dodge Jeep - Service Center

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June 22, 2025

You guys sold me a piece of crap first month I had it the starter broke and need it fixed now the transmission went out and you guys want me to pay 59 hundred dollars to fix it because the warranty place won More

by pamandsteven3360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025

There was a problem but after talking with Rebeca the service manager they handled the situation in a professional manner. More

by topwater27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your honest feedback! We're sorry there was an issue, but we're glad to hear that Rebecca and the service team were able to handle it professionally. Your satisfaction means a lot to us, and we appreciate the opportunity to make things right!

May 07, 2025

Just a great place to have work done. Always try to be very helpful and accommodating More

by pgdavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the great feedback! We're glad to hear you've had consistently helpful and accommodating service. We appreciate your trust and look forward to continuing to serve you!

April 28, 2025

Great service and friendly staff. Would highly recommend to any for them to have there service done there More

by dmoore6340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for the kind words! We're thrilled to hear you had a great experience with our service team. We appreciate your recommendation and look forward to helping you again!

April 26, 2025

Supportive to my needs. Customer service great...except for no call back when truck was ready.. More

by RLMAKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your feedback! We're glad to hear our team was supportive and that you had a positive experience overall. We apologize for the missed call -- your time and communication are important, and we'll work to ensure that doesn't happen again!

April 13, 2025

The people at the dealership were very courteous . Rebecca in the service department was very through More

by eddie.vandiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
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Apr 14, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your kind words! We're so glad Rebecca and the rest of our team provided a courteous and thorough experience. We appreciate your support and look forward to serving you again!

April 02, 2025

Fast and friendly. Great people to work with. Explain everything in detail. Service has been excellent More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Jason Renfroe
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Apr 02, 2025 -

Jones Chrysler Dodge Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chrysler Dodge Jeep! Jones Chrysler Dodge Jeep Management Team

March 31, 2025

Great service and speedy repair for our service truck Very good cooperation and communication on repairs made More

by skelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
Report | Print
Mar 31, 2025 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing about your experience with Jones Chrysler Dodge Jeep. We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

March 29, 2025

I don’t know witch time I brought one in or vehicle this review is for. More

by rosban12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep. Jones Chrysler Dodge Jeep Management Team

March 23, 2025

Lady in service was very helpful. She helped me out a lot with my problems More

by JASONMORRIS1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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Mar 25, 2025 -

Jones Chrysler Dodge Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jason, and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

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