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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.4
148 Reviews

148 Reviews of Jones Chrysler Dodge Jeep - Service Center

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June 19, 2024

Great customer service and fast customer service with a rapid response to my telephone call More

by mr.white1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
Jun 21, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your excellent review! Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

June 15, 2024

The staff did great. Everything was as it should be,from scheduling an appt,completing the work and communications about picking up my vehicle.I would return to them. More

by fbrooky35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca and christian
Jun 17, 2024 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

June 08, 2024

I had no problem getting in to get my tires rotated. I had problems at the Nissan place. The employees were super nice . More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
Jun 09, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words, Pete, and for taking the time to leave us this wonderful feedback! Jones Chrysler Dodge Jeep Management Team

June 05, 2024

Great service and parts department. Friendly and knowledgeable. Did exactly what they told me, priced it to me first. Didn't have ro wait long. Will definitely go back. More

by SSTTAACCYYMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Christian, Justin, Stacy Mitchell
Jun 06, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chrysler Dodge Jeep Management Team

May 31, 2024

Kept appointment on time. Helpful, Explained situation clearly. Did the work well.Price was reasonable. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
Jun 03, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chrysler Dodge Jeep Management Team

May 29, 2024

work was completed in a short time as stated by customer service agent and to my satisfaction More

by kgrauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not get name
May 30, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chrysler Dodge Jeep , we look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

May 18, 2024

The current manager was very helpful. He has taken over after my van had been at the site for almost 4 months. Prior to that I could not get adequate information. My warranty claim had be More

by WATHON
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Renfroe
May 23, 2024 -

Jones Chrysler Dodge Jeep responded

We're sorry that your visit wasn't completely satisfying. We'd love the opportunity to address any issues with our team here. Please provide the best way to contact you, and I will follow up. You can also call (731) 925-9016 and ask for Starla. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

May 09, 2024

It was not a Very Good Visit, except for Rebecca. She was very understanding and answered my questions More

by TNPATRIOTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca
May 12, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

April 28, 2024

The staff was very attentive and did a thorough job. They took very good care of my needs, I highly recommend this dealership. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
Apr 29, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your business and this review, Ken. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chrysler Dodge Jeep Management Team

April 19, 2024

Wonderful service friendly employees, didn’t make me wait too long. I love Jones! I will always take my car there for service More

by MARYLEEBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chrysler Dodge Jeep Management Team

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