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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.4
148 Reviews

148 Reviews of Jones Chrysler Dodge Jeep - Service Center

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October 15, 2023

In person customer service was outstanding. Unfortunately prior to in person, we were on hold for 35 minutes waiting for the service department. NOBODY answered. We hung up after 35 minutes wit More

by jjanbla
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 15, 2023 -

Jones Chrysler Dodge Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations in person. Thank you for choosing Jones Chrysler Dodge Jeep. We will share your comments with the team and look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

October 14, 2023

great experience with Jones CDJR service center they were very informative and quick with repairs More

by townsendjoel05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alyssa lupo
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Oct 15, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep . Jones Chrysler Dodge Jeep Management Team

October 10, 2023

Very professional service people. They have always made me feel like I was a very important customer even though I am just average More

by Abritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 11, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chrysler Dodge Jeep Management Team

October 08, 2023

Great staff, affordable rates, always ready to solve the problem easy in easy out service More

by davidnancysmith
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank was great to work with
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Oct 09, 2023 -

Jones Chrysler Dodge Jeep responded

David, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

October 04, 2023

Friendly staff good services parts are a little high other than that I would recommend them More

by lewis1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Oct 04, 2023 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

October 04, 2023

Fast and friendly service. Alyssa is always incredibly helpful and the techs know exactly what they are doing. More

by ELL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa, Jason, Paul White, Carlos Marques, Elizabeth Letson
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Oct 04, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alyssa met your expectations. Thank you again for choosing Jones Chrysler Dodge Jeep , we look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

October 02, 2023

Service was great. nice people.fast and courteous.shop was clean.and price was great. More

by kevenhollander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul White, Amanda Cole
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Oct 02, 2023 -

Jones Chrysler Dodge Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kevin, and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

October 01, 2023

Fast friendly service! Alyssa, Stacy and Carlos are my favorites that’s who I know by name🤣 More

by RHONDAGOODWIN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Stacy, Carlos Marques
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Oct 02, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words, Rhonda, and for taking the time to leave us this wonderful feedback! Jones Chrysler Dodge Jeep Management Team

September 20, 2023

The service department has been great and will continue to get my business in the future. More

by dale.bishop09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Sep 20, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you, Dale! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chrysler Dodge Jeep. Jones Chrysler Dodge Jeep Management Team

September 18, 2023

I was very thankful for the service on the tailgate recall. Thank you so much More

by depietrojl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall
Report | Print
Sep 19, 2023 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

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