
Jones Ford Buckeye
Buckeye, AZ
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When i got my car back from an oil change and a moon roof head liner issue the items from the glove box was on the passenger floor the plastic cover was still on the drivers seat. there are 2 screws on the f head liner issue the items from the glove box was on the passenger floor the plastic cover was still on the drivers seat. there are 2 screws on the floor i don't where they came from. i called the dealer they said the service manager would call me no call yet (2days). They couldn't fix the head liner problem wanted the car for a day. I have no problem with what but do not trust them to replace the liner correctly so I am not going to take it back. The sale department is great but the service department needs quality control and techs who care about quality. This comes from a customer who has buying from Jones ford since 1978. More
Awesome vehicle purchase experience! Fast, extremely friendly & professional service. We were so happy with our purchase, we will be purchasing a vehicle for our nephew here as well. Fast, extremely friendly & professional service. We were so happy with our purchase, we will be purchasing a vehicle for our nephew here as well. More
I’ve dealt with many car dealerships over the years and Jones Ford in Buckeye Az has to be one of the easiest places to do business with, everyone was so friendly and kind. I would definitely do business w Jones Ford in Buckeye Az has to be one of the easiest places to do business with, everyone was so friendly and kind. I would definitely do business with them again and I highly recommend them. More
This is what buying a car should be! They have good reviews FOR A REASON!!! First off, no pressure at all. No pestering calls or emails, no sales tactics or any other kind of "must b They have good reviews FOR A REASON!!! First off, no pressure at all. No pestering calls or emails, no sales tactics or any other kind of "must buy now" preassure. Ive bought cars from dealerships in the past and was cautious because of it. I was purely shopping originally. Frank showed me the vehicle I was interested in and talked numbers with me after a test drive. I let him know i couldn't pull the trigger right that moment, but could possibly at a specific later date. Frank was happy to accommodate, following up with me on MY schedule. At which point I was not only wanting and able to move forward, but really appreciated not being bombarded with calls/emails. Frank really respected my time. He also made the process as easy as walking in, signing a few papers and driving away. How cool is that?!? Justine in finance had everything ready to go for me, even having a better offer than originally negotiated ready if I was interested (which i completley was, thank you so much!). I walked away with a great car for a good price. The whole process was easy, and overall just really relaxed and laid back. I can't express how satisfied I am with the whole process. Thank you Frank and Justine for helping me out so much, and getting me into a vehicle I absolutely love! More
Every thing went smoothly. We were in and out in less than an hour. The best car purchasing experience we have had. Eric was great throughout the entire process communicating a We were in and out in less than an hour. The best car purchasing experience we have had. Eric was great throughout the entire process communicating and answering any questions I had. More
Outstanding Service Department! I can always rely on Scotty’s Team. Above and beyond to ensure all service items are done in a professional and timely manner. Special Kudos to Alan I can always rely on Scotty’s Team. Above and beyond to ensure all service items are done in a professional and timely manner. Special Kudos to Alan. Last trip in I was strapped for time and he made things happen! Now that’s customers Service at its Best! Thank You!! More
I have delt with this dealership for over 25 years. They have always been very helpful and good at fulfilling my needs. Frank Bonn is my salesman. I have work with him for years he's great. There is a They have always been very helpful and good at fulfilling my needs. Frank Bonn is my salesman. I have work with him for years he's great. There is a great team of people there. More