Jones Ford Buckeye

I wanted to take a moment to express how truly impressed I was with my experience at your dealership. From the moment I walked in, I was welcomed with kindness, professionalism, and genuine friendliness. Yo I was with my experience at your dealership. From the moment I walked in, I was welcomed with kindness, professionalism, and genuine friendliness. Your team made the entire process feel comfortable, stress-free, and enjoyable. Everyone I interacted with was knowledgeable, patient, and willing to answer all of my questions without ever making me feel rushed or pressured. It’s clear that customer service is a top priority, and that really stood out. Finding a dealership that is honest, attentive, and truly cares about their customers can be hard to come by, and your team exceeded my expectations. Thank you for making this such a positive experience. I will absolutely recommend your dealership to family and friends. More

Will send a review after everything has been done on the car waiting on the tent and a fender replacement as far as my salesman go he was excellent he has he described everything perfectly. He showed me eve car waiting on the tent and a fender replacement as far as my salesman go he was excellent he has he described everything perfectly. He showed me every button and he told me what it all does but the salesman was perfect. Excellent. I wish I seen more salesman like that as of right now I will do a better review after everything is complete. Thank you. More

I've purchased multiple vehicles from Jones Ford Buckeye and it's where I have them serviced regularly. They staff if friendly and professional from sales to service. and it's where I have them serviced regularly. They staff if friendly and professional from sales to service. More

They all went above and beyond my expectations and they have a satisfied customer for giving us the most exceptional service on our vehicle and we are coming back to get the rest taken care of. Thank you f have a satisfied customer for giving us the most exceptional service on our vehicle and we are coming back to get the rest taken care of. Thank you for your great work More

I had my 2002 F350 towed into Jones Ford Buckeye with the major loom brake line and gas line damage over a period of five months. They never got it right cost me over $9000. Then it was supposed to be fixed. major loom brake line and gas line damage over a period of five months. They never got it right cost me over $9000. Then it was supposed to be fixed. They said it may be a tank and unit problem left, and it died again. I tore the tank apart, no problems with any any part of it. The fuel pump had shorted out for the second time only to find that the wiring was messed up on it the Ford truck Ford product and their Ford company, but there are no electricians by no means they’re not even mechanics it took me two weeks to track down the major problem and the truck now works runs good. Still have to figure out windshield wipers that don’t work back up lights that don’t work everything that has to do with the major loom very unhappy with Jones Ford Buckeye More

I purchased a vehicle remotely from Jones Ford Buckeye. Initially, there were issues with undisclosed damage (cracked windshield and interior) that only appeared in photos after payment was completed, a Initially, there were issues with undisclosed damage (cracked windshield and interior) that only appeared in photos after payment was completed, as well as concerns regarding the condition of the interior and the Permaplate protection application. Communication at that stage was limited, which was frustrating given the nature of a remote purchase. That said, the dealership reached out to rectify the situation. They provided both an apology and a $500 goodwill payment to help address the situation. I appreciate the gesture, and while I believe the transaction could have been handled better upfront, life has taught me that even good people and organizations make mistakes. Very few take the time to make it right, and I appreciate Jones Ford for working with me toward a resolution. More

Purchase a truck on Saturday. .came back in to tell talking to tylor but he was in a meeting..anyways I spoke to this guys name tom about the issue.. he was very unpleasant to spea .came back in to tell talking to tylor but he was in a meeting..anyways I spoke to this guys name tom about the issue.. he was very unpleasant to speak to ...I had 2 issues with my brand new truck ...they just don't that why should I buy something that need to be fix ..I would not recommend or buy anything from Jones Ford...the management and manager there are terrible...they treat me like I was nothing...please people don't buy from them ..I got more to say but won't...Jones Ford is the worst dealership in Arizona period..... More

Best sales team ever. Tylor and Frank K have always been my go to guys. Justine in finance is amazing always works hard at getting the best rates. Tylor and Frank K have always been my go to guys. Justine in finance is amazing always works hard at getting the best rates. More

5.0 Previous administration at Tom Jones was losing April 8, 2026 By R Garcia from Buckeye az Previous administration at Tom Jones was losing credibility pretty fast towards recent, enter Kei losing April 8, 2026 By R Garcia from Buckeye az Previous administration at Tom Jones was losing credibility pretty fast towards recent, enter Keith, when I first met him as I believe the GM of Tom Jones in buckeye, I thought he was going to let me down as they all seem to do, but thankfully Keith has integrity and thoughtfulness and the ability to listen to a customer that's overwhelmingly upset about previous issues that have risen up in the past couple years, and resolved my issues so fast I wasn't sure I was dealing with the same dealership! He has come in to Tom Jones and really turned things around, Keith, thank you, you really know your customers and their needs, please stick around! Your a great fit. Prior to my luggage rack being replaced and restored by you, I was never coming back, Not so now. I will be a repeat customer if you concern yourself with my older Ford as you did today! Many happy years here More

Jones Ford Buckeye makes buying a vehicle a great experience! They are fair and honest, and treat you right, without all the typical Car Dealer xx that is so frustrating to deal with. They are TRULY experience! They are fair and honest, and treat you right, without all the typical Car Dealer xx that is so frustrating to deal with. They are TRULY the hidden gem of car dealers. I would Highly recommend giving them a try for any of your vehicle need, new or used. More