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Jones GMC

Savannah, TN

Overview
Employees
Reviews
Vehicles
4.6
474 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
Contact Dealership

545 Florence Rd

Savannah, TN

38372

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Showing 474 reviews

November 07, 2024

Answered all the questions. I had. He was very professional and he even looked very professional. More

by elainegarrison42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Pipes
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Nov 07, 2024 -

Jones GMC responded

Thanks for your feedback on your recent visit to Jones GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Jones GMC Management Team

November 05, 2024

Great place to get a car . there so nice and do there best to make you happy More

by rowland.deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Christenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Trusty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC, Deborah. We appreciate your business and hope to see you again soon. Jones GMC Management Team

November 05, 2024

Spencer was amazing to deal with! ! Thank you for the amazing customer service! I’ll definitely be back for all my service needs!! More

by Pflatt1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jones GMC responded

Thank you for the five-star review for our service department. It's great to hear about your excellent experience with Spencer here at Jones GMC. Jones GMC Management Team

October 28, 2024

Jones was great to deal with. There was some miscommunication in the beginning but the sales manager made it right and worked with us to get us what we needed. Would definitely More

by kyarbrough3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Jones GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. Please provide the best way to contact you and I will make sure to follow up. Starla Shaw (731) 925-4923 Jones GMC Management Team

October 27, 2024

Tried to fix everything as cheap as possible, without fixing the actual problem. Said it was the alignment, then said it was the tires. So i just took the vehicle to Roger’s muffler to diagnose the probl More

by Constructionguy98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Jones GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones GMC Management Team (731) 925-4923

October 27, 2024

Overall great experience! Wes is a great guy and I couldn't have been happier with my purchase! More

by Cameron Moody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LeeAnn Deardeuff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Jones GMC responded

We are so glad that Wes had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones GMC Management Team

October 24, 2024

If I would complain about anything it would be the long wait times sometimes. My last visit took 3 hours. More

by DEENALYNNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gray
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Oct 25, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

October 23, 2024

The staff is very friendly and willing to go above and beyond to make customers happy. More

by cscott93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Scott
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Oct 23, 2024 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

October 23, 2024

Romeo and Phillip and the rest of the staff made me fill right at home good people to work with to get your NEW VEHICLE More

by RANDYMINCY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip
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Oct 24, 2024 -

Jones GMC responded

Thank you so much for your wonderful review! We are thrilled that Romeo and Phillip had the opportunity to provide you with great service. We thank you for choosing Jones GMC! Jones GMC Management Team

October 21, 2024

Romeo was excellent to work with , very nice young man! I was treated with respect by all .. thank you!! Love my new car!! More

by Gailgrauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo
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Oct 21, 2024 -

Jones GMC responded

It's great to hear that Romeo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

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