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Nicole Thompson
Nicole Thompson at Jones GMC
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Nicole Thompson

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Nicole Thompson

April 28, 2024

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Was very happy with the service and help I received from all the staff Think you. More

by cwjones888
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Yes
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Apr 29, 2024

Jones GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

April 26, 2024

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Fast, knowledgeable, and friendly problem was fixed in timely manner. Will use again if problems arise More

by JO_ANN44
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Yes
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Apr 27, 2024

Jones GMC responded

Thank you so much, Jo Ann, for your excellent review! We are happy we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be positive. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

April 21, 2024

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Nice waiting area for customers. Very thoughtful with the work on the auto service. Prices and time requirements see to be a little excessive. This is of set to some extend by thorou More

by JOHNDEEREL
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Watkins

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Apr 22, 2024

Jones GMC responded

John, Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

April 19, 2024

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The service department was very professional and efficient , the multiple task to my truck was completed in a few hours. More

by pdubose1
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

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Apr 22, 2024

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Jones GMC Management Team

April 18, 2024

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An Added $1400 *Forever Warranty* AND $700 Doc fee. It is *a given* that most dealerships are shady, but a few will try to correct a wrong. Jones GMC is not one of the “Do Right” dealerships. I purcha More

by gregg_burrell
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Recommend Dealer
No

Other Employees Tagged: Wes Cummins

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Apr 21, 2024

Jones GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Starla Shaw Jones GMC Management Team (731) 925-4923

April 18, 2024

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The staff is always very friendly and helpful. They are willing to help and answer any questions we have. More

by harleynelson
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keelan Davison

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Apr 18, 2024

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

April 14, 2024

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Very friendly and quick turn around time on our oil change! Nice customer service! Thanks for the help! More

by BRANDIRAWLS28
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Yes
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Apr 15, 2024

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

April 12, 2024

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The service department at Jones is top notch! They always get me in and out quickly. More

by ACOLLINS9052
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Yes
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Apr 13, 2024

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

April 05, 2024

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Took my 2020 Colorado in for transmission flush been 3rd day should have been done first day still there today not happy at all I'm coming to get it weather fixed or not More

by Thompsonjack886
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Johnson, Rebecca Watkins

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Apr 08, 2024

Jones GMC responded

We're sorry that you didn't have a completely satisfying experience, Jack. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

March 30, 2024

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Nicole always knows her customers and greets them with a smile! She is very attentive to your needs from start to finish! Could not ask to be treated any better! More

by docmhs
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tori Sweat

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Mar 31, 2024

Jones GMC responded

It's great to hear that Nicole was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

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