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Jones GMC

Savannah, TN

4.6
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

October 07, 2024

Great customer service, nice clean waiting area, very efficient service process and friendly helpful staff More

by theadkissons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Oct 08, 2024 -

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole and our team met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

October 07, 2024

We had the quickest car buying experience we’ve ever had. We drove 2 hours and it was well worth it. More

by burksbn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah, Samantha , Will Jetton
Report | Print
Oct 08, 2024 -

Jones GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Will, Sarah, and Samantha. We truly appreciate your feedback. Jones GMC Management Team

October 06, 2024

100 percent best dealership that I have worked with ever. Felt at home before I got in the building. My salesperson and the manager done everything possible to get me the best price and interest rate possi More

by jharris37416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jetton, Ashley Pineda, Carla Bizzell, Kelan Davison, Melvin Pipes, Wes Cummins, Chris Christenson, Tori Sweat, Kelsey Trusty
Report | Print
Oct 08, 2024 -

Jones GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

October 02, 2024

Courteous, customer service. Positive experience!! Pleasant service advisors! All around was a great first impression! More

by Kevinknight6166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Oct 03, 2024 -

Jones GMC responded

Thank you for the kind words for our service department, Kevin! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

October 02, 2024

Nicole was an excellent representative, she communicated regularly, accurately, and with empathy. A good experience. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Oct 03, 2024 -

Jones GMC responded

Thank you for the kind words for our service department, Frank! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

September 30, 2024

Blake was great. I will be recommending him to all my family and friends who are looking to purchase a car. More

by k.alexander0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Sep 30, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Blake and our team, and we look forward to working with you again. Jones GMC Management Team

September 30, 2024

Jones GMC , Adam Johnson , and all the service team were nice , knowledgeable, and went above and beyond to help me! I would definitely recommend and use them again !!!!! A Plus!!!! More

by Hoseakustoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Spencer Westbrooks
Report | Print
Oct 01, 2024 -

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

September 29, 2024

Change my brakes lights came on but went off by self asked to reset my brake monitor $190 later said they reset it but wasn't. So won't be back . They haven't changed still ripping people off More

by jerryallen1770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Westbrooks
Report | Print
Oct 02, 2024 -

Jones GMC responded

Jerry, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Starla Shaw Jones GMC Management Team (731) 925-4923

September 27, 2024

Romeo was a great help! He is very polite and kind. He did a great job showing us vehicles. Sam helps with our finances and was pleasing to talk with. We kept them late, More

by diannw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo
Report | Print
Sep 27, 2024 -

Jones GMC responded

Diann, we are very happy to hear that Romeo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

September 25, 2024

Being on hold for the service department 12 minutes and still not speaking to anyone is not really acceptable! More

by mkalsta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Report | Print
Sep 26, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your service experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

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