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Jones GMC

Savannah, TN

4.6
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

May 09, 2025

Wonderful service, communication, and overall experience. Kelsey was the best and Samantha in finance was wonderful to work with too. Thanks for everything guys! More

by Taylorclewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Christenson, Kelsey Trusty, Samantha Devlin
Report | Print
May 12, 2025 -

Jones GMC responded

Thank you for the kinds words! We're so glad Kelsey and Samantha made your experience smooth and enjoyable. We appreciate your support!

May 06, 2025

Tori was amazing, helped us get my wife into the vehicle she wanted with little hassle and answered every question we could possibly think of. will defiantly request her when its time to trade my tuck in!! More

by terryddjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Sweat, Elizabeth Horner
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May 07, 2025 -

Jones GMC responded

Thank you for the kinds words! We're so glad Tori provided a smooth and helpful experience. We can't wait to assist you again in the future!

May 06, 2025

Very helpful and the service writer was nice and tried to get done what was needed in short order. More

by Kellybflaig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
May 07, 2025 -

Jones GMC responded

Thank you for the feedback! We're glad our service writer was helpful and worked quickly to meet your needs. We appreciate your visit and hope to see you again!

May 05, 2025

Blake And, Jones is A Great Dealership. Blake Really helped Me Find The Vehicle I needed At The Price I could Afford.I Would Highly Recommend Them if You need A Good Vehicle. More

by CBLEE1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Petty, Sarah Bowen
Report | Print
May 06, 2025 -

Jones GMC responded

Thank you for the kinds words! We're so glad Blake helped you find the right vehicle at the right price. We appreciate your recommendation and support!

May 04, 2025

I had a bad experience with my salesman and the sales manager at Jones GMC. They do NOT stand behind what they sell. The service department is the only reason I went back. They are great! More

by Bp3790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Johnson, Nicole Thompson, Matt Sharp, Spencer Westbrooks, Christian Arnold, Justin Murphy, Elizabeth Horner, Jessica McDaniel
Report | Print
May 05, 2025 -

Jones GMC responded

Thank you for your honest feedback. We're truly sorry to hear about your negative experience with the sales team, and we understand how frustrating that must have been. We're glad to hear our service department has continued to earn your trust and provide great support. Your experience is important to us, and we will share this with our management team to help improve moving forward. If there's anything more we can do to assist you, please don’t hesitate to reach out to me at 731-925-4018. - Bethany Franks, Director of Marketing, PR, & Community Outreach

May 02, 2025

Friendly staff, great experience, purchase process could be more time efficient, would purchase from Jones again More

by AL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bullock, Paul White, Elizabeth Horner
Report | Print
May 03, 2025 -

Jones GMC responded

Thank you for the feedback! We're glad you had a great experience and found our staff friendly. We appreciate your note on improving time efficiency and look forward to helping you again in the future!

May 01, 2025

Service manager greeted immediately as I drove in. The service staff was friendly and informative. My car was repaired quickly and I was able to pick my car up that afternoon. More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
May 03, 2025 -

Jones GMC responded

Marilyn, Thank you for sharing your experience! We're glad our service team was welcoming, imformative, and efficient in getting your car repaired the same day. We appreciate your trust!

April 29, 2025

Very friendly staff and prompt on the service work would recommend this to friends and neighbors’ More

by jamesdeming1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Report | Print
Apr 30, 2025 -

Jones GMC responded

Thank you for the great feedback! We're glad to hear our staff was friendly and service was prompt. We truly appreciate your recommendation!

April 25, 2025

Walk in for oil change and they took my vehicle right in for service. Establishment was clean and personnel were polite and efficient. More

by JENNINGSBG1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Spencer Westbrooks
Report | Print
Apr 30, 2025 -

Jones GMC responded

Thank you for your feedback! We're glad we could get you in quickly and that you had a postive experience with our clean facility and courteous team. We appreciate your visit and look forward to serving you again!

April 24, 2025

Service rep Nicole is great ~ ur fortunate to have her. She kept me informed on the progress of the service More

by jamesclausel
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Apr 30, 2025 -

Jones GMC responded

Thank you for the kind words! We're so glad Nicole kept you informed and made your service experience a great one. We agree--she's a valuable part of our team. We look forward to serving you again in the future!

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