Back

Jones GMC

Savannah, TN

4.6
493 Reviews

545 Florence Rd

Savannah, TN

38372

Directions

By Type

493 Reviews of Jones GMC

February 19, 2025

Great service with exceptional personable customer service. They always take the best care of my vehicles More

by Matthew Briney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold
Feb 19, 2025 -

Jones GMC responded

Matthew, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

February 16, 2025

Good experience people friendly service was ok got in and out in a short time More

by lzfsd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Feb 17, 2025 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

February 13, 2025

HORRIBLE communication. Basically non-existent. The buying experience was worse. I just did not complain. Afraid for retaliation. Still am. More

by Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Westbrooks
Feb 13, 2025 -

Jones GMC responded

We're truly sorry to hear about your experience and your concerns. Customer satisfaction and clear communication are very important to us, and we regret that we did not meet your expectations. We'd appreciate the opportunity to address your concerns and make things right. Please feel free to reach out to our Customer Service Manager, Bethany, at 731-925-4923. We want to ensure a better experience moving forward.

February 13, 2025

I had bought several vehicles from this dealership and I have always been treated great. I would highly recommend them. More

by Dannyw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
Feb 13, 2025 -

Jones GMC responded

Thank you for your continued trust and support, Danny! We're thrilled to hear that you've had great experiences with us over the years. Your recommendaion means a lot, and we look forward to assiting you again in the future!

February 12, 2025

Pleased with the service I have gotten at Jones. I will be a return customer. More

by SMITHN1
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Feb 13, 2025 -

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

February 09, 2025

Jones GMC always takes care of me. I bought a car from the in 2020. So when I needed another one I knew where to go. More

by b4and6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo, Ashley Pineda
Feb 09, 2025 -

Jones GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones GMC Management Team

February 05, 2025

I talked with Phillip by phone. When I arrived i was met by Kelsey we went over details and when the car arrived we went for a test drive .Started paper work and stayed with Kelsey u More

by bnewcomb1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Trusty
Feb 05, 2025 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear Phillip, Kelsey, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

February 04, 2025

Everyone was so nice and helpful all through the process. Making for a great experience. More

by butler60321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
Feb 04, 2025 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

February 03, 2025

Best time buying a car that I have ever had. Thanks to all involved but a special Thank you to Tory Sweat More

by linda.sloan0615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Sweat
Feb 03, 2025 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Linda, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

January 30, 2025

Everything went well today. It took longer than I hoped but not too much. I will continue to have my terrain serviced there. More

by mrowin22
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Jan 30, 2025 -

Jones GMC responded

It's great to hear that Nicole and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

...
7
...